Bay Ridge Volkswagen
Brooklyn, NY
Filter Reviews by Keyword
By Type
Showing 218 reviews
.The sales person, Mr. Jonathan Then was very personable, relaxed and very understanding of my particular requirements and he worked with me without pressuring me into purchasing something convenient for him relaxed and very understanding of my particular requirements and he worked with me without pressuring me into purchasing something convenient for himself. His patience was exemplary as I took about a week to decide. He took the time to understand my particular circumstances and provide me with a car custom tailored to my needs (Volkswagen Golf). Also he and Mr. David Gokhshtein (Business Manager) gave me a great price and 0% financing.. I even purchased the extended warranty, again without being pressured. The relaxed, friendly and professional atmosphere helped make this purchase unconfusing and enjoyable. .This is my third Volkswagen since 1987, I have been driving this car for one week and I should add they sell a great product. More
Upon walking into the Bay Ridge Volkswagen Dealership I thought my experience would be like any other. However, Jorge changed that perception immediately. He was forthcoming, honest, accommodating and un thought my experience would be like any other. However, Jorge changed that perception immediately. He was forthcoming, honest, accommodating and understanding of my reasons for purchasing a new Passat. After going over all the particulars I was waiting to be priced out of financial means but Jorge didn’t let me down. He truly took the time to go over multiple options that would suit my budget and never once seemed bothered by my circumstances. The end result I am a proud owner of a 2013 Passat TDI SEL edition. After working with Jorge, I was transferred to David to close out the deal and finalize the paperwork. Again I wasn’t let down. David was honest, knowledgeable and clearly explained all the viable options needed towards servicing my vehicle and adding an extended warranty. In the end he didn’t not push anything unnecessary and guided me towards the best plan suited for me; incidentally it was also the cheapest! My experience at Bay Ridge Volkswagen was a breath of fresh air. I would not think twice about recommending Jorge or David to my family and friends! Thanks guys!!! P.S. the car is amazing!!!!!! More
When I arrived to the dealer with my wife, my heart said GTI Wolfsburg, and my wife hearts was saying Jetta. It was an intense discussion and she was winning the argument. Until Tarana came to the rescue GTI Wolfsburg, and my wife hearts was saying Jetta. It was an intense discussion and she was winning the argument. Until Tarana came to the rescue and made a suggestion that was the perfect solution. She suggested instead of the GTI get the Jetta GLI it has the same power and performance level as the GTI for you, and for your wife, she will have the sedan she wants. I was sold on the idea immediately; I didn’t realize that VW was so diversified with their products. David, was understanding, knowledgeable, and is a skillful business manager. In my lifetime, I have purchased 8 cars and David was the first that made the experience easy, painless, and exciting. I would recommend this dynamic team to anyone that is in the market to for a VW. We are happy with our VW. Thank you both for all your help More
I just leased my first car from Bay Ridge VW. The entire team was great at explaining the process and offers to me. They made the process extremely easy. I think the hardest part was making up my mind on wh team was great at explaining the process and offers to me. They made the process extremely easy. I think the hardest part was making up my mind on what options I wanted. I was expecting to walk in and get the stereotypical hard sell. Luckily it did not happen. They were more than happy to sell me a low end model; I decided to upgrade it a little in the end. I have a few years before I need to go back, but I will gladly lease or purchase my next vehicle from them. More
25 words are not enough to describe the wonderful experience I had with this dealership. I give them an A+ rating in friendliness, professionalism, and most of all, honesty. I can recommend them to experience I had with this dealership. I give them an A+ rating in friendliness, professionalism, and most of all, honesty. I can recommend them to friends and family. Bay Ridge Volkswagen is one of the old school dealerships that still honor the ways of truth, honesty, and customers first. May their tribe increase. More
The service at Bayridge Volkswagon was excellent. Everyone who helped me, took their time and found me the best price possible. I am a first time car buyer, and the transition was flawless. Excellent Everyone who helped me, took their time and found me the best price possible. I am a first time car buyer, and the transition was flawless. Excellent job to the team of Bayridge Volkswagon More
Friendly staff. Sales are Not pushy at all. Never push me to go visit their showroom until I'm ready. Staff very knowledgeable on their products. Will recommend to friends and family. Thanks for the n me to go visit their showroom until I'm ready. Staff very knowledgeable on their products. Will recommend to friends and family. Thanks for the new car!! More
The financial manager David explained everything about financing and buying the extended warranty for the car clearly and honestly, we felt very comfortable and satisfying with him. The technician Jorge i financing and buying the extended warranty for the car clearly and honestly, we felt very comfortable and satisfying with him. The technician Jorge is very professional, he patiently taught us the tech part of the car. The salesman Derrick is nice, warm and patient. We like the Bay Ridge Volkswagen dealer, they are friendly, and give very good service, we are happy after we bought the car Touareg. More
My girlfriend and I were looking at a small sedan for work trips and the occasional weekend getaway. We spoke with a few dealers, including Honda, Hyundai, and Toyota. Our experiences at other dealers we work trips and the occasional weekend getaway. We spoke with a few dealers, including Honda, Hyundai, and Toyota. Our experiences at other dealers were less than pleasurable and we were really not enjoying the process. Our plan was to go to a few dealerships on a Sunday, with Volkswagen being our first stop. Everyone at Bay Ridge Volkswagen was extremely helpful and friendly. The sales team was very laid-back and we felt absolutely no pressure to purchase during our first visit (though, we did wind up signing the same day). Mr. Quezada spent almost two hours with us showing us new and used Jettas, going over different options from leasing to buying. He had no problem giving us prices and running numbers for us right there, without demanding a credit check or a deposit. We felt the team was very fair and honest and were very comfortable. There were no surprises at all from the time we sat with our sales person through the signing with the finance manager. We never made it to another dealership because there was no need. Ultimately we leased a 2013 Jetta SE with the convenience package at a very affordable price. More
I bought the 2012 Jetta to this dealship, (not the one I brought it from) one night because it had stalled and recieved grade A+ treatment from Mr. Nelson Morales which included follow-up calls. My car ran brought it from) one night because it had stalled and recieved grade A+ treatment from Mr. Nelson Morales which included follow-up calls. My car ran beautifully. Just before this I had gotten a card annoucing car exchange program with this dealership which I threw aside because at this point after dealing with Atlantic VW on Sunrise Hwy in LI I wanted NOTHING to do with VW sales people. Atlantic (where I bought the Jetta), made me feel violated as a single latina woman when I went to see about getting the new VW hybrid- loved the product, hated salespeople who did not want my business. Mr. Morales changed my mind, so I gave VW one more chance I was going to go to Toyota so I wouldn't have to deal with anyone in VW world. And am I glad I did! Mr. Gokhstein treated me like VW family from the moment I came in, followed by a very personable Mr Quezada. The following week 4-20-13, when I came in to sign for my new 2013 Jetta, they were the same professional, delightful people. What a concept -car dealers who keep their word and honor their product and company. I drove away in my 2013 Jetta SE without a sick feeling. Atlantic VW (LI), discrimination is an ugly word and being on the recieving end of it is even uglier.Thank you, thank you, thank you to ALL the wonderful people at Bay Ridge VW I still get (happy) misty thinking about it, Love the product, love the people there. More