Bay Ridge Volkswagen

Best dealership in ny Great personnel, product and prices. I worked with the Jorge and the team to find the right car and they delivered on the product, price and service. Great personnel, product and prices. I worked with the Jorge and the team to find the right car and they delivered on the product, price and service. Highly recommend. More

2014 Volkswagen Sportswagen TDI with Sunroof and Navigation Purchasing my 2014 Volkswagen Sportswagen TDI with Sunroof and Navigation was a pleasure at Bay Ridge Volkswagen. Jorge is very knowledgable and prof Purchasing my 2014 Volkswagen Sportswagen TDI with Sunroof and Navigation was a pleasure at Bay Ridge Volkswagen. Jorge is very knowledgable and professional. He made it easy to negotiate a fair deal. David worked hard to get me the best finance rate and extended warranty. More

best ever I had the best experience at the VW dealership in Bay Ridge. I have never bought a car and expected a long and complicated process. I met Jorge who I had the best experience at the VW dealership in Bay Ridge. I have never bought a car and expected a long and complicated process. I met Jorge who was beyond helpful every step of the way. I was looking for a preowned vehicle and we compared options and he gave me his honest opinion. I was given all of the info and pointers to help get the best insurance plan and get the car on road as quickly as possible. Jorge even offered to pick me up at home with the car as opposed to taking a cab to dealership. Once I was passed on to David to go over the financing, I was once again pleased. He was so friendly, down to earth and helpful. If I could buy another car with them, I would! Thank You! More

jed kass and franklin cortes outstanding over the top sales and service by the duo of jed kass and franklin cortes. we were looking for a lease on SUV in our price range. Not 1 outstanding over the top sales and service by the duo of jed kass and franklin cortes. we were looking for a lease on SUV in our price range. Not 100 % sure we were ready - but the Tigaun was perfect - Jed found the exact car at a price we could make work. Frank gave us a thorough understandable run down of everything we were getting. Everything was done smooth as silk- without feeling the obligation-and we happily drove it home all the way to Ossining NY! and we would recommend any and all to BayRidge Volkwagen specifically to work with Jed. completely satisfied- thanks again and really worth the trip More

Leasing a 2014 Jetta TDI Sportwagen Working with Bay Ridge Volkswagen, and Jorge Quezada in particular, was a wonderful experience. I hadn't bought or leased a new car ever in my 41 year Working with Bay Ridge Volkswagen, and Jorge Quezada in particular, was a wonderful experience. I hadn't bought or leased a new car ever in my 41 years and he made the process very easy. Jorge was clear, positive, responsive, and knew his stuff. He also didn't complain at all about having to put on new plates when it was absolutely pouring outside. The leasing agent, David Gokhshtein, was also extremely helpful and professional, and didn't steer me into any insurance features I didn't need. Everyone there was great and I will absolutely recommend them to friends in the future (as well as return there for any future car purchases). Thanks, Bay Ridge Volkswagen! More

I had the best experience !! I live on Staten Island and it was so worth the bridge toll by the way I was treated and the deal I received on my new car. Everyone should go to this I live on Staten Island and it was so worth the bridge toll by the way I was treated and the deal I received on my new car. Everyone should go to this place its been the best experience. More

Amazing Dealership!! Let me first begin by saying, I have traveled to Brooklyn to purchase a car, only for one reason. That reason is, Jed Kass. I have purchased a car fr Let me first begin by saying, I have traveled to Brooklyn to purchase a car, only for one reason. That reason is, Jed Kass. I have purchased a car from him before when he worked at another dealership. He is one of the nicest most sincere salesman that I have ever met. It was well worth the trip from Lindenhurst to deal with such an honest person who has always looked out for my best interest and always without hesitation given me a very good car at a very decent price. My previous car was a Nissan and when I found out that Jed no longer worked at Nissan and now was at Volkswagen, I knew that my next car would be a Volkswagen. It was such a pleasure to deal with him and I will recommend this dealership to all my friends if they are ever interested in purchasing a Volkswagen or Honda. It was well worth the trip! More

Incredibly friendly, knowledgeable, trustworthy and attentive staff. Jorge really took the time to walk me through my purchase and explain the ins and outs of everything I needed to know. I would hig attentive staff. Jorge really took the time to walk me through my purchase and explain the ins and outs of everything I needed to know. I would highly recommend this dealer to anyone looking to buy a Volkswagen. They beat the truecar.com price I had researched and I drove away happy in my new car within a very fast turn around. I even got a follow up call the next day to ensure I was happy with my purchase and to see if I had any remaining questions; super customer service! More

One of a kind service Why did I give this dealership 5 stars across the board? Here's why. I walked in on a Tuesday afternoon and wanted to price qoute a 2014 Volkswagen CC Why did I give this dealership 5 stars across the board? Here's why. I walked in on a Tuesday afternoon and wanted to price qoute a 2014 Volkswagen CC, Julia Gokhshtein was very helpful and we quickly negotiated a very fair deal on my trade and a sweet lease on a gorgeous fortana red 2014 VW CC, She introduced me to the sales manager Jed Kass who is the friendliest sales manager I've ever dealt with, it was a breath of fresh air. I then started saying to myself well I'm not out of the woods yet, I've yet to meet the dreaded "finance manager." Lo and behold a couple of days later Julia calls me and tells me my car is ready! My wife and I get to meet the dreaded finance manager. Well to my surprise David Gokhshtein is an absolute pleasure to deal with and DID NOT try and sell us any unwanted "extras" and clearly went over every single detail of our lease agreement. We were so pleasantly surprised and can honestly say this was the first dealership where everybody was extremely welcoming. If all goes well we will be back in the summer and lease a second vehicle (VW Jetta) and rest assured, I will highly recommend this wonderful dealership to all my friends and family. Thank you all for the absolute best dealership experience I've ever had. More

Thrilled Customers This is the first VW we've leased from Bay Ridge Volkswagen and thanks to Brand Specialist Jorge Quezada we'll never lease from another dealership aga This is the first VW we've leased from Bay Ridge Volkswagen and thanks to Brand Specialist Jorge Quezada we'll never lease from another dealership again! Our experience was fantastic from the moment we stepped into the dealership. Jorge clearly loves the VW product, but after hearing what our specific needs were, he scrupulously enumerated the pros and cons of each make and model based on those requirements. We never felt like we were being "sold," rather like we were getting the straight story about how well his product would suit us. We settled on a Touareg, which apparently is one tough car to get a hold of, it being in great demand. But Jorge pushed hard to get us the color we wanted, having to scour other sister dealerships to meet our preference, which took some finesse and persistence. Throughout the process he kept us fully updated, sending us emails at all hours of the day and night, and when we had a very tight turnaround on the morning we were to turn in our old leased vehicle (a Tiguan, which we LOVED) and pick up our new Touareg, he took great care to ensure that all the paperwork was completed before we stepped through the door and had us on our way in our new car in record time so we could make a family reunion at the tip of Long Island. Jorge could write the book on customer responsiveness but he was the one thanking ME for being available via phone and email, and though Jorge wouldn't admit it, David Gokhshtein, the business manager, who was also first rate, told us that at 9 p.m. the night before we picked up our Touareg, Jorge washed the car, putting the final touches on the detailing and making sure everything was beautiful. We couldn't be happier. It's so rare these days to receive customer service you want to broadcast. But nothing less than rave reviews do Jorge and David and the team at Bay Ridge Volkswagen justice. More