Bay Ridge Subaru - Service Center

They were of great help, detailing what service was provided and asked what else was needed, however the wait time exceeded an hour over what was stated to me. provided and asked what else was needed, however the wait time exceeded an hour over what was stated to me. More

Always a pleasure to get my car serviced at Bay Ridge Subaru! The staff is incredibly helpful, friendly, and pleasant! Subaru! The staff is incredibly helpful, friendly, and pleasant! More

My service experience was excellent. Service staff were completely efficient and professional, and they were able to address every issue I had to my complete satisfaction. completely efficient and professional, and they were able to address every issue I had to my complete satisfaction. More

Great communication. Explained in detail the work to be done and the time it would take to complete. Super friendly staff. Always a pleasure. done and the time it would take to complete. Super friendly staff. Always a pleasure. More

A very nice and state of the art clean dealership. Service advisors and staff were very friendly. The experience started off good but was very disappointed with my vehicle at the end of my service. I Service advisors and staff were very friendly. The experience started off good but was very disappointed with my vehicle at the end of my service. I brought my Forrester in CLEAN and it was given back to me filthy all around on the outside and dirty on the inside with mud on the driver's side mat and the side floor panel also, there was a greasy handprint on my light color interior driver door. I did not notice the mud on the driver's side mat and the side floor panel also, the greasy handprint until I pulled up on my driveway. They did a walk around video showing the condition of my Forrester before they serviced it and in the video it shows that my car was CLEAN on the inside and outside. This was unacceptable for my first time visit. Other than that I was pleased with the service that was done. I will be returning for future services. More

Made a 2 pm appointment, car wasn’t seen until 2:45 pm. Otherwise excellent service, but for the delay. Otherwise excellent service, but for the delay. More

The oil change was very quick, I made the appointment online and was only there for about 30 minutes. Everyone was really friendly and made me feel welcomed. Looking forward to continue bringing my bus online and was only there for about 30 minutes. Everyone was really friendly and made me feel welcomed. Looking forward to continue bringing my business there, More

Excellent service! They provided timely and quality services and even identified issues I wasn’t aware of and helped address it promptly. services and even identified issues I wasn’t aware of and helped address it promptly. More

My experience was excellent. Extremely polite, Superb timely service. This my second service appointment at Bay Ridge and both were very satisfying. timely service. This my second service appointment at Bay Ridge and both were very satisfying. More

I had an excellent experience! The moment I came in they were responsive, courteous and direct with all of my vehicle concerns. They were very knowledgeable here and I didn't have any issues at this locatio were responsive, courteous and direct with all of my vehicle concerns. They were very knowledgeable here and I didn't have any issues at this location. Robinson Rodriguez and Andrea Gerace were extremely helpful! More