Bay Ridge Subaru - Service Center

Kiara was awesome, we were really pleased with her customer service. She was friendly, professional and efficient. And we loved the loner car. Thank you so much for making our experience comfortable customer service. She was friendly, professional and efficient. And we loved the loner car. Thank you so much for making our experience comfortable! More

You have an appointment you still there for three hours. Whats the need for appointment. Loan a cars are always FILTHY! inside and out. If need a loan a car where they say its complimentary you might wanna Whats the need for appointment. Loan a cars are always FILTHY! inside and out. If need a loan a car where they say its complimentary you might wanna rent a car. When I asked do they wash their cars the answer I got was no, they don't have time for that.I cant wait for my lease to be over because the only reason why I go to them is because of my free oil change......PERIOD.... More

Everyone was kind and welcoming. Mr Anderson in parts was fa nominal knowing exactly what was needed. Miss. Kayla Rodriguez in service was fa nominal as well. fa nominal knowing exactly what was needed. Miss. Kayla Rodriguez in service was fa nominal as well. More

Efficient, quick, and friendly. I arrived early and was taken without a problem. The representative took a moment to get to know me before taking the vehicle for service. taken without a problem. The representative took a moment to get to know me before taking the vehicle for service. More

Nice new renovation, waiting room is clean and offer free drinks. Looking for the next service here. Suggest free car wash like other Subaru dealers. drinks. Looking for the next service here. Suggest free car wash like other Subaru dealers. More

Horrible!! Will not use service in the future. “Wipers need replacement” just replaced a week ago! “The battery is dead, need authorization to replace it.” Battery was replaced last spring. It was jumped need replacement” just replaced a week ago! “The battery is dead, need authorization to replace it.” Battery was replaced last spring. It was jumped and have been using the car all week. Avoid!!! More

I went in for my 1st scheduled maintenance on my most recent vehicle and just like always received rapid, courteous service. This is my 7th vehicle from Bay Ridge Subaru and I cannot imagine going anywhe recent vehicle and just like always received rapid, courteous service. This is my 7th vehicle from Bay Ridge Subaru and I cannot imagine going anywhere else. More

Polite and professional service. Very good COVID-19 protocols. Great pricing. My car was in the shop for a week and a half. The main reason was that the mechanic was having difficulty reproducing the protocols. Great pricing. My car was in the shop for a week and a half. The main reason was that the mechanic was having difficulty reproducing the problem I described. The second reason was getting the needed valve assembly part once I okayed the service. What would have made my satisfaction higher is if I had gotten texts or phone calls with status updates without my initiating calls. More

when I drove the car after "repair" I detected nothing fixed and got back to the shop , left the car over night for further troubleshooting, the story hasn't ended yet. fixed and got back to the shop , left the car over night for further troubleshooting, the story hasn't ended yet. More

Great service as usual but I had to come back a second time because they had to order part needed. Friendly service as always and clean time because they had to order part needed. Friendly service as always and clean More