Bay Ridge Subaru - Service Center

Excellent service and excellent communication. We trust Bay Ridge Subaru completely. We would recommend to all. Bay Ridge Subaru completely. We would recommend to all. More

Marc D'Ottavio went the extra yard for me and went ahead and replaced both hydraulic lift arms on my Forrester's back hatch door, even though only one was broken. I've always had a good experience with Marc and replaced both hydraulic lift arms on my Forrester's back hatch door, even though only one was broken. I've always had a good experience with Marc and the rest of the staff at Bay Ridge Subaru. More

Bay ridge Subaru has great service all around. Went in for a quick oil change and inspection was out in 30 minutes and they topped off all fluids. Service advisor Annastacia was also very helpful. for a quick oil change and inspection was out in 30 minutes and they topped off all fluids. Service advisor Annastacia was also very helpful. More

Professional and friendly service. Waiting lounge is always very comfortable. Everyone works there project a sense of caring for the customer and obvious they like working there. always very comfortable. Everyone works there project a sense of caring for the customer and obvious they like working there. More

As always, service is excellent and smooth. I went in for routine service and it was quicker than I anticipated. Everyone is always so kind and helpful! routine service and it was quicker than I anticipated. Everyone is always so kind and helpful! More

Good service. However I wish they had found all the issues and fixed them all at once instead of in multiple visits. issues and fixed them all at once instead of in multiple visits. More

Great waiting area. Would like to see just a bit more tables and possible snacks. tables and possible snacks. More

I tried for months to schedule this appointment through their website but there were no available dates. I assume their website does not work because I was finally able to do so on Subaru's main website. W their website but there were no available dates. I assume their website does not work because I was finally able to do so on Subaru's main website. When I scheduled the appointment online, the quote was $0 for a standard 6 month maintenance, then I was charged over $100 in person. I also reserved a loaner for the day, but when I arrived, I was told it would take too long to process and I might as well wait. I elected to wait outdoors since the waiting room was a bit crowded and some other customers were not wearing face masks or physically distancing. Not likely to return. More

I love this place! Bay Ridge Subaru is the best dealer by far! The service department is extremely friendly and respectful. far! The service department is extremely friendly and respectful. More

issue post recall, no help via phone from service agent and service manager, had to do research on my own, something they could at least tried to do and service manager, had to do research on my own, something they could at least tried to do More