Bay Ridge Subaru - Service Center

Professional and effective from start to finish I was a refugee from another Subaru dealership which after 3 visits failed to diagnose what was completely draining my battery and blamed me for not d I was a refugee from another Subaru dealership which after 3 visits failed to diagnose what was completely draining my battery and blamed me for not driving enough. Bay Ridge found the source the day after I brought it in and produced data to show how much current the old part was drawing vs. the replacement. My experience was top notch from start to finish. A modern check-in process and a comfortable waiting area that doesn't look like the DMV. My service advisor Marc D'Ottavio was professional and a real pleasure to deal with. More

The service was very professional. Mike took care of us after the car was towed to your service department. The issues were fixed in one day. Thank you for your help Mike. after the car was towed to your service department. The issues were fixed in one day. Thank you for your help Mike. More

The staff is always kind and helpful. I haven’t had a compliant in the five years I have owned my Subaru. And the car is always ready in time compliant in the five years I have owned my Subaru. And the car is always ready in time More

GOOD SERVICE timely, attentive, productive service also, when i needed car back on a Saturday afternoon, after service was closed, the on-deck dealership manager timely, attentive, productive service also, when i needed car back on a Saturday afternoon, after service was closed, the on-deck dealership manager went to a lot of trouble to get it reviewed and released to me. EXCELLENT Customer Service there. More

Bay Ridge Subaru Home of the Smiling Faces! Going to get service at BRS is the most happiest experience! Everyone one is smiling and greeting me with twinkling eyes! The place is immaculate and Going to get service at BRS is the most happiest experience! Everyone one is smiling and greeting me with twinkling eyes! The place is immaculate and well staffed. A pleasure even though some of the staff are Yankee fans!!! Thank you Patie Ventre, owner, PATIEWGN More

Michael was very helpful and kept me up to date with information about repairs on my Forester and the recall for a new airbag. He gave me a loaner car and the service was great. information about repairs on my Forester and the recall for a new airbag. He gave me a loaner car and the service was great. More

Bay Ridge Subaru provides excellent service. They are always quick, friendly and very thorough. I’ve never had an issue with their service on my Subaru Forester always quick, friendly and very thorough. I’ve never had an issue with their service on my Subaru Forester More

My outback broke down on the highway with a failed transmission! I contacted this dealership as they were closest to where I was staying while visiting NYC.. everyone I spoke to was so kind and helpfu transmission! I contacted this dealership as they were closest to where I was staying while visiting NYC.. everyone I spoke to was so kind and helpful. Marc, the service manager, walked me through the whole process of what was needed. My transmission was replaced under warranty, I got a loaner car, and when I picked up my car it had been beautifully detailed! They really took care of us.. we will go to them for our next car! Thank you to the whole crew at Bay Ridge for everything they did for us. More

Efficient and timely. Just took my car for an oil change. It was handled professionally and in record time. I will be coming back. Thank you very muck. Just took my car for an oil change. It was handled professionally and in record time. I will be coming back. Thank you very muck. More

Had a good experience didn’t have to wait long they called me up when I was ready which was about 2 1/2 hours called me up when I was ready which was about 2 1/2 hours More