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Bay Ridge Subaru - Service Center

Brooklyn, NY

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2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

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March 20, 2020

They are a fair dealership to get service at. I would come here again for service. No complaints keep up the good work. Stay Corona Virus free. More

by PEDROMAC77
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Bay Ridge Subaru responded

Pedro, thank you for the wonderful review and rating regarding our dealership. We appreciate your patronage and hope to see you soon. Travel safely. Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2020

Fantastic experience. Took my car in for an oil change and recall repairs that were all completed in one day. I had a doctor's appointment and Michael and Mark in service went over and above to get me a f More

by BUSGUY220
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero
Mar 23, 2020 -

Bay Ridge Subaru responded

Jim, thank you for your kinds words and five star rating. Michael is excellent and it's an honor to have Mark on our team. We appreciate your business and thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Stay safe. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2020

All staffs were very friendly and kind here. We arrived on time and were provided with the service we wanted right away. It didn’t take a long time to get everything done and we are satisfied with the serv More

by 181599269
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Mar 20, 2020 -

Bay Ridge Subaru responded

Thank you for the positive feedback! We are delighted to know that you had a good experience with us and that our team was outstanding to work with. If there is anything else we can do for you please let us know. Sincerely, Tom Ruggiero, Dealer Principal

March 18, 2020

Scheduling recall was easy, check-in was smooth, service was courteous, car was ready a little early, and I believe work was completed as required. More

by Michael L
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Mar 19, 2020 -

Bay Ridge Subaru responded

Thank you for the positive feedback, Michael! We are happy to know that our dealership provided a courteous and smooth service experience for you. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2020

I have a wonderful experience dealing with Subaru of I have a wonderful experience dealing with Subaru of Cropsey Ave , everyone I dealt with was courteous and professional . The mechanics were experts More

by jeancassarino
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvaro Armas
Mar 18, 2020 -

Bay Ridge Subaru responded

Jean, thank you for the perfect rating and wonderful review. We appreciate your business and are happy that had a excellent experience with us. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2020

Fast and thoroughly The friendly atmosphere gives a feeling of welcome. The service and the work were done professionally and in the precise time frame. All procedures of More

by bubnovyuriy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Mar 17, 2020 -

Bay Ridge Subaru responded

It's wonderful to know that you've enjoyed our staff and services here at Bay Ridge Subaru. Thank you for being a value customer and we cannot wait for your next visit. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

March 14, 2020

Needed a reset The seat memory on my 2019 Forester Touring stopped working for the 2nd time. Easily made an appointment online. Brought the car in and was promptly More

by DMARCUS48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Bay Ridge Subaru responded

Your wonderful review is greatly appreciated. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 11, 2020

Great customer service!!!Fast efficient service. Great customer service!!! Fast efficient service. Brought car in to recur key, simple job but got done quickly. Best dealership I have ever gone More

by ARJENWEEHUIZEN
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Mar 12, 2020 -

Bay Ridge Subaru responded

We are delighted to learn of your satisfaction. Thank you so much for your business. Our team welcomes you again! Sincerely, Tom Ruggiero, Dealer Principal

March 11, 2020

Good Service! Thank you! Very Professional! Honestly, & they take time to listen your car issues & make the best recommendation for your car & your Safety...👍. A+ More

by agurto.fernando
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani
Mar 12, 2020 -

Bay Ridge Subaru responded

Thank you for your great rating for us, Fernando! Our team hopes to work with you again and we appreciate the recommendation. Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2020

Easy, Fast, Courteous I liked the organized, polite , courteous service. My car was taken at the time of my appointment, no waiting. The waiting room had coffee and refres More

by LZELFINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Bay Ridge Subaru responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

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