Back

Bay Ridge Subaru - Service Center

Brooklyn, NY

not yet
rated
2,318 Reviews

2,318 Reviews of Bay Ridge Subaru - Service Center

Sort by
April 29, 2020

Pleasant experience every time I visit to have my car Pleasant experience every time I visit to have my car Service, I love the new waiting room very comfortable the staff is helpful friendly Great Dea More

by JGUYTON68
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Alicia Sena, Michael Otero, Alvaro Armas, Stephanie Dirani
Apr 29, 2020 -

Bay Ridge Subaru responded

Thank you so much for leaving a review regarding your latest visit. I am pleased to hear that you had a comfortable service experience at our dealership. We appreciate the four star rating and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 27, 2020

Oil change Staff is extremely courteous. The waiting room is quite nice. Only complaint is I thought the wait time for a scheduled appointment was a bit long More

by GASBKLYN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Armas
Apr 27, 2020 -

Bay Ridge Subaru responded

Thank you for the feedback and five star rating. It was a pleasure to work with you, and we invite you back at any time. Sincerely, Tom Ruggiero, Dealer Principal

April 21, 2020

Great dealer and service I bought a used Outback 2015 with them and did most of the services with them. The oil change and scheduled service prices are lower than I experience More

by Dmitry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton, Alicia Sena, Alvaro Armas
Apr 21, 2020 -

Bay Ridge Subaru responded

Dmitry, congratulations on your new Outback! Thank you for choosing Bay Ridge Subaru! Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

April 20, 2020

The employees there have well professionalism. The workers are there to assist you, and had provided timely service speed and updates in regard to my vehicle. Waiting room contained various amenities More

by Crosstrek123
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Otero, Alvaro Armas, Stephanie Dirani
Apr 21, 2020 -

Bay Ridge Subaru responded

Crosstrek123, I am happy to hear you had an overall pleasant experience with us. Thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

April 20, 2020

The best thing about Bay Ridge Subaru is that the service is exceptional.. They are always Always on time and they do great work.and have fabulous costumer service More

by ROBERTWLAFOSSE
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Bay Ridge Subaru responded

ROBERTWLAFOSSE, Thank you so much for your wonderful feedback! I am happy to hear you enjoyed your visit! Sincerely, Tom Ruggiero, Dealer Principal

April 08, 2020

NY State inspection and oil change A bit long of a wait but understood due to short of staff due to coronavirus. This was the’re last day open. Customers understood and kept social dist More

by slidurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2020 -

Bay Ridge Subaru responded

Thank you for the compliment regarding the measures we are taking to provide and serve our customers in the mist of COVID-19. You satisfaction and safety are our #1 priority. Thank you for choosing Bay Ridge Subaru and we hope to see you again for all of your vehicle needs in the future. Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2020

Great service as always. Very helpful, clean service station and very attentive to my families needs and concern. All the way from the person answering the phones to the people I meet inside the stati More

by THOMAS.ROBERTSEN
Recommend Dealer
Yes
Employees Worked With
Marc (don’t know last name)
Mar 30, 2020 -

Bay Ridge Subaru responded

Thank you for the great review, Thomas. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2020

Subaru has always taken care of me.After this mess is Subaru has always taken care of me. After this mess is over I will be getting another new Subaru. Great car to own and drive. More

by NGMA03
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who helped me, Alicia Sena, Michael Otero, Alvaro Armas
Mar 30, 2020 -

Bay Ridge Subaru responded

We look forward to working with you! Subaru are excellent vehicle which is why we believe in our dealership. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs and we appreciate the stellar review. Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2020

Solid service and a quality multipoint check , when I got a cargo box installed and a stuck trunk gate fixed. I would recommend this site over other city Subaru sites. More

by BC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the names, but they were all nice and accommodating.
Mar 30, 2020 -

Bay Ridge Subaru responded

Thank you for your recommendation and honest review. I am glad you enjoyed our services and we hope to work with you again in the future. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2020

The Dealership is very professional and attentive to ones concerns..very pleasant relaxing waiting area ,while your subaru is being serviced...Honest too, Approaches once discovers anything... More

by SUNEEK
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Michael Otero, Stephanie Dirani
Mar 27, 2020 -

Bay Ridge Subaru responded

Thank you for your five star review. I am glad you enjoyed your service experience with us. It was a joy working with you. Thank you for choosing Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

...
149
...