Bay Ridge Subaru - Service Center

Excellent service! Alvaro is the man! Made me feel welcomed and explained everything perfectly! The service he provided should be commended! He is a valuable member of your staff! welcomed and explained everything perfectly! The service he provided should be commended! He is a valuable member of your staff! More

Their "Service advisors" are NOT Salespeople I travel across the Hudson to Bay Ridge from Staten island. I pay the toll to get there. I can land up waiting around, but it's all worth it. It's wo I travel across the Hudson to Bay Ridge from Staten island. I pay the toll to get there. I can land up waiting around, but it's all worth it. It's worth it because they are honest, competent and fast. They listen to you, write down what you say. and do it. It's worth the trip because if they find something, I trust them. There not like my local dealer who tries to tell me I need extra things for regular service which Subaru recommends against! Sitting across from my local sales person is aggravating but more importantly I would never trust them. I do trust Bay Ridge--two other family members own Subaru vehicles purchased from them. More

Good People! I came for a quick check up on a dead battery. Easy to set up the appointment. Staff was thoughtful and through. Quality service is very much apprecia I came for a quick check up on a dead battery. Easy to set up the appointment. Staff was thoughtful and through. Quality service is very much appreciated! More

We had a tire issue under warranty just at the beginning of the NY shutdown. They responded with little notice and were very prompt in resolving our issue. We bought our Forester on Long Island, but they of the NY shutdown. They responded with little notice and were very prompt in resolving our issue. We bought our Forester on Long Island, but they treated us like a valued customer. They were terrific! More

Love the precautions Mike took with the car during covid 19. He wrapped the steering wheel, driver’s seat with plastic. He also kept his distance 19. He wrapped the steering wheel, driver’s seat with plastic. He also kept his distance More

During this unfortunate time with this virus, the service manager called us to return the loaner car unless we paid $50 per day. He would not allow us to keep loaner car until the car was repaired. We took manager called us to return the loaner car unless we paid $50 per day. He would not allow us to keep loaner car until the car was repaired. We took our unfinished car and have to return for repairs when the parts come in. Service manager was very matter of fact. This dealership has lost a repeat customer. Our lease is up June 21 More

My car first service at Bayridge Subaru was very pleasant, I was little nervous but they kept it simple and short, not much waiting and providing all the necessary information. Thank you so much. pleasant, I was little nervous but they kept it simple and short, not much waiting and providing all the necessary information. Thank you so much. More

Good environment, great and fast service, super clean, respect the time that they say will take to work on the car. Easy commute. Great showroom respect the time that they say will take to work on the car. Easy commute. Great showroom More

Pandemic or no this is the only place I would take my vehicle for service. Unfailingly polite, clean, service was quick and efficient top notch. vehicle for service. Unfailingly polite, clean, service was quick and efficient top notch. More

Awesome very kind and professional best service I have ever had I love my truck my service and the people at bayridge Subaru God bless ever had I love my truck my service and the people at bayridge Subaru God bless More