Bay Ridge Subaru - Service Center

Bay Ridge Subaru - they take care of you like you're family We have 2 Subaru's that needed service at the same time. The folks at Bay Ridge Subaru were extremely accommodating, pleasant, and responsive. They We have 2 Subaru's that needed service at the same time. The folks at Bay Ridge Subaru were extremely accommodating, pleasant, and responsive. They made sure we were happy with their service and their personal interactions, both of which were extraordinary. Happy to be their customer! More

Given the Civid-19 epidemic, Bay Ridge Subaru Dealership took every precaution necessary to ensure the safety of both the client and the worker. Service was scheduled and wait time was reasonable. Thank you took every precaution necessary to ensure the safety of both the client and the worker. Service was scheduled and wait time was reasonable. Thank you! More

Excellent job with the valet service.due to Marc. Many thanks to the prompt attention to the service of my vehicle by Marc. It is a pleasure dealing with him at Subaru, and he is always one to go out Many thanks to the prompt attention to the service of my vehicle by Marc. It is a pleasure dealing with him at Subaru, and he is always one to go out of his way to help. 5 star review. More

Happy with my service Overall I was satisfied. It was the first time that they used text services and I really liked that. I ended up spending more money than I wanted. Overall I was satisfied. It was the first time that they used text services and I really liked that. I ended up spending more money than I wanted. More

Service performance. See review remarks below. This review applies to service for a recall item, NYS inspection and minor general service. Positives: The cost for work done was reasonable and com This review applies to service for a recall item, NYS inspection and minor general service. Positives: The cost for work done was reasonable and competitive. I felt the assessments made for NYS inspection and their multi-point inspection was honest(i.e., I was not told that I needed something that wasn’t necessary). The work performed was completed within timeframe quoted and also the cost as quoted. Negatives: When I made the appointment for service, I asked for shuttle service to and from my house(as advertised). When I brought the car for service, I was told it was not available. The dealership should not advertise what they can’t do, especially during COVID-19 restrictions. Part of my service was for a recall item on the front passenger seat. While driving home, I realized the seat cushion and surrounding area had white spots which didn’t brush off. Not a big deal, but they should have Inspected and cleaned it. More

In and out quickly. One of the repairs was minor and there was no charge. This is something they do that makes me trust them I never feel like I’m paying for something I don’t need. In this time of cov there was no charge. This is something they do that makes me trust them I never feel like I’m paying for something I don’t need. In this time of covid-19, I felt safe waiting for them to finish. More

The service at Bay Ridge Subaru is first class. The staff is very friendly and helpful. The service is always very fast and thorough. Highly recommended. is very friendly and helpful. The service is always very fast and thorough. Highly recommended. More

Was pleasantly surprised to find the new updated customer waiting room - that was really excellent - versus the prior facility. Professional service on top of everything. waiting room - that was really excellent - versus the prior facility. Professional service on top of everything. More

recall Took my Forester in for a recall, everyone was very nice and took care to keep my vehicle safe and clean . Turned out the recall was already performed Took my Forester in for a recall, everyone was very nice and took care to keep my vehicle safe and clean . Turned out the recall was already performed.. More

Thank you Subaru Service Center It was great that Andrea arranged to pick the car up at the house since I am not going out due to Covid 19. He was great in communicating with me rega It was great that Andrea arranged to pick the car up at the house since I am not going out due to Covid 19. He was great in communicating with me regarding the times the car would be picked up and dropped off. Andrea was great to work with and I would highly recommend. The employees who came were friendly and helpful. I thought the price of changing out the brakes was too expensive ($360) since the car is going off lease in three months and I drive very infrequently. They assured me that there would be no safety issues which was good to know. More