Bay Ridge Subaru - Service Center

issue with engine The car was vibrating when it was sped up and down, Alvaro was very patient and explain possible issues to me 3 times, I also presented my coupon The car was vibrating when it was sped up and down, Alvaro was very patient and explain possible issues to me 3 times, I also presented my coupon and he make sure to apply it for service. It was eventually covered as part of warranty . very happy! More

Went in for a recall for rear springs on my 2015 Forester I was able to wait while the work was completed. The waiting room was very clean and comfortable. I have 2 Subarus, Bay Ridge Subaru is honest and th I was able to wait while the work was completed. The waiting room was very clean and comfortable. I have 2 Subarus, Bay Ridge Subaru is honest and the work when rarely needed is done expertly and professionally. I will be back for some scheduled maintenance items soon. I will not go anywhere else for service and I will not buy another brand automobile. I am a loyal Subaru customer. More

friendly and efficient this dealership is clean, all the service reps are very efficient the location is very convenient to me. this is my second forrester that I purcha this dealership is clean, all the service reps are very efficient the location is very convenient to me. this is my second forrester that I purchased at this location More

Excellent I was so happy to have my car picked up and delivered. I was kept informed during the whole process. There was not one thing that was negative! I was so happy to have my car picked up and delivered. I was kept informed during the whole process. There was not one thing that was negative! More

Requested Survey I dealt with Michael at the Service Center and he was awesome and responded to my questions in a prompt manner; in addition, he had answers to all my I dealt with Michael at the Service Center and he was awesome and responded to my questions in a prompt manner; in addition, he had answers to all my questions. Additionally, when I dropped off my car, he introduced himself, and when I picked up my car he was there waiting for me; very friendly and professional! As one of the faces of Subaru, he is what Subaru boasts about -- great service! More

Good service, very efficient My visit to Bay Ridge Subaru service was smooth as can be. No problems, the service guy was knowledgeable, respectful and very courteous. This is my My visit to Bay Ridge Subaru service was smooth as can be. No problems, the service guy was knowledgeable, respectful and very courteous. This is my GoTo service center. This is my second Subie and they have always been great. More

I always go to Bay Ridge Subaru because they treat me with respect and service my vehicle properly. I love the new showroom and waiting area. The staff is wonderful too!! Always friendly and happy to hel with respect and service my vehicle properly. I love the new showroom and waiting area. The staff is wonderful too!! Always friendly and happy to help!! I love my Crosstrek!! Best vehicle I've ever owned!! More

Not awesome. The waiting area was dirty, not the way it should be in a pandemic. I waited for an oil change for 5 hours. 45 minutes of which my car was finished bu The waiting area was dirty, not the way it should be in a pandemic. I waited for an oil change for 5 hours. 45 minutes of which my car was finished but no one told me until I got up to check on it. Very lax service. More

I’ve never experienced a better service department than Bay Ridge Subaru. Nor have I seen anyone more committed to serving their customers than their staff. They really went to the mat for me during this p Bay Ridge Subaru. Nor have I seen anyone more committed to serving their customers than their staff. They really went to the mat for me during this pandemic, picking up and delivering my car, a service undoubtedly inconvenient and expensive for them, but much appreciated by me. They have my gratitude, and will always have my business. More

EVERYONE IS Courteous polite professional and very attentive to all my needs questions etc every trip there is a great experience love the new waiting room and enjoy sitting and reading while my car i attentive to all my needs questions etc every trip there is a great experience love the new waiting room and enjoy sitting and reading while my car is taken care of More