Bay Ridge Subaru - Service Center

no appointment needed for oil change and annual inspection. quick service and reasonable price. my fave~! inspection. quick service and reasonable price. my fave~! More

I came in to have my car serviced for the CVT parking brake switch issue and my ac checked. However, the first advisor an asian descent gentleman was just rude, Everything I asked for he claimed could no brake switch issue and my ac checked. However, the first advisor an asian descent gentleman was just rude, Everything I asked for he claimed could not be done and the wait time was 4 hours or leave the car they did not have time tody. I made this appointment weeks ago. Before I could ever suggest anything he said it could not be done. then he walked off and left me standing there and took someone else. However the second advisor Marc Dottavio who actually helped me was kind and considerate. He calmed me down because I felt insulted and disrespected by the first advisor but he listened to my concerns. My key kept getting stuck in the ignition with the parking brake, it happened several times but they were able to duplicate it and fix the issue, He also checked the AC but they found nothing wrong and it only took a couple of hours. Thank you for all your help and patience. Tell the service department they did not finish putting my car together they left the back panel to my middle console laying on the floor. Put my car back completely when you service it. Thank You. More

Always good experience. No surprises, no extra costs. All clear and explained. Also can walk to the bay wile waiting. clear and explained. Also can walk to the bay wile waiting. More

Bay Ridge Subaru was able to diagnose the problem with my Crosstrek and fix it the same day - I was treated in a friendly and professional manner, and while it did take several hours for my car to be ready, Crosstrek and fix it the same day - I was treated in a friendly and professional manner, and while it did take several hours for my car to be ready, the waiting area was comfortable. More

Car was taken promptly and serviced quickly. Waiting area is comfortable. Staff is pleasant and efficient. is comfortable. Staff is pleasant and efficient. More

After my oil change service was completed on Saturday no additional repairs were noted as suggested or needing immediate attention but when I came back on Monday for a repair that could not be done on the w additional repairs were noted as suggested or needing immediate attention but when I came back on Monday for a repair that could not be done on the weekend, the tech found that the brakes needed immediate attention because the lining was too low. Please be careful when getting an oil change service as it is not as thorough as it should be. More

I needed a replacement exterior part, and the service team had it the next day. The work was excellent and quick, and the service team did a thorough check of the car on their own, which was very much ap team had it the next day. The work was excellent and quick, and the service team did a thorough check of the car on their own, which was very much appreciated. Thanks to Vanesa Humala for facilitating the service visit so pleasantly and professionally! More

1 st time using: Prompt, courteous, gave clear explanations and seem fair. Will definitely return. explanations and seem fair. Will definitely return. More

The service department delivers great service. They are all very friendly, honest and very courteous. all very friendly, honest and very courteous. More

Everyone I encountered was very kind and helpful. The waiting area was clean and comfortable. It was a pleasant experience. waiting area was clean and comfortable. It was a pleasant experience. More