Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

March 19, 2022

Buying a new car was a pleasure. Salesman was really nice, not a high pressure jerk. Car was delivered spotless and perfect. I can’t rate the service department. This is my fift More

by micycle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Mar 19, 2022 -

Bay Ridge Subaru responded

We're happy to hear that you know you can rely on Subaru's outstanding quality and that your sales experience with the Bay Ridge Subaru team was so fantastic! It was our pleasure to make your purchase so seamless, and we hope your fifth Subaru brings you just as much joy as your first!

March 14, 2022

I had an outstanding experience buying my car from Bay Ridge Subaru! The whole team there is great. Excellent customer service, thorough, friendly, and professional in every way. Mike Chiusano made the e More

by nance945
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Mar 14, 2022 -

Bay Ridge Subaru responded

What a fantastic review! We are so happy to hear that Mike and Anthony ensured your needs were met and you felt accommodated from start to finish. The Bay Ridge Subaru team is glad to have you as a customer and is so excited to hear you love your new car. Congratulations, and enjoy it!

March 11, 2022

Simple friendly atmosphere. Was able to build selected model and complete all paperwork in an hour. Sales team kept in touch on vehicle delivery status and process all required More

by ip2276
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Bay Ridge Subaru responded

It's wonderful to hear we provided the simple, pleasant purchase process we strive for! Thank you for the kind words and for reflecting on your recent experience - we hope the new vehicle exceeds your expectations. Drive safely, from all your friends at Bay Ridge Subaru!

March 11, 2022

- Transparent about business offers. - Handled our transaction professionally. - Salesperson was straightforward with his answers, and made the decision making process convenient for More

by annisa.rahman.45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Mar 11, 2022 -

Bay Ridge Subaru responded

Annisa, it makes our day to hear your buying experience was so seamless and straightforward! Thank you for the great feedback and for taking the time to reflect - the whole Bay Ridge Subaru team appreciates your support! Safe travels.

March 10, 2022

Great customer service with kind and polite staff that made buying a car quick and easy. More

by erando.hila
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Mar 10, 2022 -

Bay Ridge Subaru responded

There is nothing better than hearing that our team made car-buying easy and efficient! Thank you for choosing Bay Ridge Subaru and for stopping by to share a review. Enjoy your new ride!

March 07, 2022

Service was fine and all was explained. Staff was helpful and very professional. Thank you More

by SEMICIRCUIT
Recommend Dealer
Yes
Employees Worked With
other
Mar 07, 2022 -

Bay Ridge Subaru responded

We're glad to hear our informative care is appreciated! Thank you for leaving Bay Ridge Subaru a positive review, and we look forward to our next opportunity to lend a hand with your service needs!

March 06, 2022

Service was fast and everything was explained. Staff was helpful and very professional.No hassles More

by akselrodd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

March 04, 2022

Ordered car delivered As priced and within time frame treated properly by all personnel ! No hassles More

by hjkrigs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Mar 04, 2022 -

Bay Ridge Subaru responded

Thank you for shopping at Bay Ridge Subaru. We wish you safe travels in your new ride!

March 03, 2022

Service was completed as requested. I think the cashier who took my payment was very curt and dismissive. I understand that it is a busy environment but kindness and friendliness go More

by KAMBRANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Babayeva Annastacia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Bay Ridge Subaru responded

Thank you for sharing. While we are glad to hear that the team delivered an efficient experience, the rest of your review is disappointing to receive. I expect the highest level of service from my team, and I am sorry that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see what more I can do to improve your visit. If you are willing to discuss this further, please feel free to reach out. Best, Andrea Gerace - Service Manager - (718) 232-1900

February 25, 2022

Hesitate about getting the rim and tire protection. If you want to cancel it you will not get much help from the person who signed you up for it. Other than that the sales person was quite helpful. More

by fairmountyouth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Feb 25, 2022 -

Bay Ridge Subaru responded

I'm sorry to see that you're concerned about your rim and tire protection. We want customers to be confident in their vehicle packages, and I apologize if we didn't clearly communicate this. If we can do anything else for you, let us know. Thanks, Mike Chiusano - General Sales Manager - 718-234-7960

...
9
...