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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

April 03, 2022

I pay for car I 2019 crosstrek did have i pay my monthly payment on 3-1-2022 bills for due on 3-12-2022. You paid for 3 months you should paid for 4 month i paid for car didn’t have for monthly of march.i s More

by bertlorr
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chiusano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Apr 18, 2022 -

Bay Ridge Subaru responded

I apologize for the misunderstanding. However, when you visited the showroom, your salesperson explained to you that the payment in question that you had paid will be refunded to you by the bank once the account is closed. When we paid off your account we sent them the total amount due so, if there is an overpayment, they must refund it back to you. If you have any further questions, please do not hesitate to contact us. Thank you, Mike Chiusano - General Sales Manager - 718-234-7960

April 02, 2022

Very relaxed atmosphere, no pressure. Clean, easy to reach location. Clear pricing. Large selection of quality vehicles. Best car shopping experience! More

by jensphd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Apr 04, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

April 02, 2022

The buying experience was very smooth. Everything was taken care of by the dealership and I got my leased car in 1 day. More

by liju.iima
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2022 -

Bay Ridge Subaru responded

Delivering a seamless and simple purchase experience is always our goal at Bay Ridge Subaru, and we're happy to hear we succeeded! Congratulations on your new car and safe travels!

March 31, 2022

Sales Specialist Andre and Finance Manager Roy are both awesome, other staffs are really very nice as well, my next car will definitely be at here again. More

by Chi M Ng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Bay Ridge Subaru responded

It makes us happy to see that Andre and Roy have been so helpful. We appreciate the kind words, and we'll see you again next time. --The Bay Ridge Subaru Crew

March 30, 2022

Corey was so incredibly helpful during what could have been a much more difficult process! Even with the issues of 2022, he was able to find me the perfect car for my family! Couldn't be happier. More

by jessicamfriscia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 31, 2022 -

Bay Ridge Subaru responded

Hi Jessica - We are thrilled that you left with the perfect car to fit your family's needs! Thank you for choosing Bay Ridge Subaru and for stopping by to share your experience with Corey. We wish you many safe travels ahead!

March 30, 2022

Good service and slow response. But I still recommend you come to get a good service in there. Also you can have free inspection for your car. It's very good service for the Subaru More

by WT1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Bay Ridge Subaru responded

While I am pleased to hear you were overall satisfied with your service visit, I would like to apologize for the delayed response times. Thank you for sharing your feedback, as it helps us improve moving forward. I look forward to assisting you next time and earning those five stars. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

March 25, 2022

Andre and Roy were both very patient and knowledgeable. They answered all of our questions in a professional manner. This was our first Subaru and we were very impressed. More

by orava143
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2022 -

Bay Ridge Subaru responded

Congratulations on your first Subaru! We're so pleased Andre and Roy were able to answer any questions you had so you felt fully confident in your new purchase. Enjoy! - Bay Ridge Subaru

March 23, 2022

It was so nice to work with Raymond, Andrea and Roy the finance manager. My experience was smooth and positive working with v these professionals More

by Elena
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Mar 23, 2022 -

Bay Ridge Subaru responded

Elena, we are thrilled that you had such a positive experience with Raymond, Andrea, Roy, and the team! Thank you from all of us at Bay Ridge Subaru and safe travels in your new vehicle.

March 23, 2022

I feel comfortable every time I bring my car to Bay Ridge Subaru for service. Mark is pleasant and professional and carefully explains all the work that will be done. The multi-point inspection form reassu More

by LGTEACHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to share! We strive to deliver top-notch service, and it means a lot to hear that this was reflected in your time working with us. We will be sure to pass on the kind feedback to the Bay Ridge Subaru team. Drive safely, and we hope to see you again down the road!

March 22, 2022

Working wit Anthony was the smoothest sales experience I have ever had. He was knowledgeable, efficient and very nice. More

by mcfeely182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Mar 22, 2022 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We are so glad to hear that you had a successful purchase experience working with Anthony and the Bay Ridge Subaru team. Drive safely in your new vehicle, and we hope to see you back again down the road!

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