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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 14, 2021

I found that the sales people and the finance people very friendly sociable very caring and professional very professional that will sure make me want to go back when my deal is up maybe buy another car More

by MOUSE8153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Bay Ridge Subaru responded

Hi, MOUSE8153! Thank you for the 5-star review. We're delighted to hear that your positive experience with us earned us your loyalty and trust. Please let us know if there's anything else we can help you with. Sincerely, Tom Ruggiero, Principal Dealer

August 13, 2021

We have ready good communication and his and they explain everything to us, good salesperson and another guy that give me an explanation of the car, definitely will recommended to out friend. More

by M1212_US
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, M1212_US! We're happy to hear that your positive experience earned us your recommendation. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 13, 2021

Good afternoon. Mark in the sevice department is wonderful. He is pleasant and knowledgeable. I appreciate his expertise and attention to customer service. Thank you. More

by TBQUEENS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Bay Ridge Subaru responded

Hi, TBQUEENS28! Thank you for your 5-star review. We're happy to hear that working with Mark elevated your experience with us. We hope to work with you again soon. Sincerely, Tom Ruggiero, Principal Dealer

August 13, 2021

Everything was perfectly organized from the day when I scheduled a service appointment to the the moment of getting of car keys after the work has been done. Not time lost and the quality was great. More

by LEONT_US
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Aug 16, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, LEONT_US. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

August 13, 2021

I didn't have an appointment, however, they were able to fit me in. Marc in the service department was very friendly, helpful and courteous. More

by CDRONSFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, CDRONSFIELD! We're happy to hear that working with Marc elevated your experience with us. Please let us know if there's anything else we can help you with. Sincerely, Tom Ruggiero, Principal Dealer

August 12, 2021

I didn't have an appointment to get my oil changed due to a miscommunication but needed to leave by a certain time. Marc made it happen! He even managed to fit in a recommended tire rotation. Excellent servi More

by MJSKELLY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar review, MJSKELLY! We're happy to hear that working with Marc elevated your experience with us. Please let us know if there's anything else we can help you with. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

August 11, 2021

Quick and easy. Great experience, was in and out driving a new car. Highly recommend. A lot of perks purchasing a vehicle through bay ridge Subaru. More

by TROBBINS18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, TROBBINS18! We're happy to hear that your positive experience with us earned us your recommendation. Congratulations on your new car, and we hope to see you again soon! Sincerely, Tom Ruggiero, Principal Dealer

August 11, 2021

before the appointment my wife was told it would take 45 minutes. When i got to the dealer, i was told it would take about an hour. it took 1.5 hours. More

by AARONCYWIAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Aug 12, 2021 -

Bay Ridge Subaru responded

AARONCYWIAK, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

August 11, 2021

Everyone at the dealership was respectful and courteous. Andre Arzuza was knowledgeable and extremely helpful with all aspects of our lease and car pickup. Frank sat with us in the car and explained how the More

by HARTURI
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Aug 12, 2021 -

Bay Ridge Subaru responded

Congratulations on your new car, HARTURI! We're happy to hear that working with Andre and Frank elevated your shopping experience with us. We look forward to working with you again soon. Till then, we hope you enjoy your new ride! Sincerely, Tom Ruggiero, Principal Dealer

August 11, 2021

Marc, service staff and sales staff are great as always!! I have been visiting Bayridge Subaru for years and always received top notch attention. I highly recommend them. More

by J.Munoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Aug 12, 2021 -

Bay Ridge Subaru responded

Thank you for the glowing review, JCM0800! We're happy to hear that you've had consistently positive experiences with Marc and the staff over the years. Your recommendation means the world to us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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