Bay Ridge Subaru

I came into Subaru late in the day with an issue. They listened to my funny description and solved the problem in a timely manner. listened to my funny description and solved the problem in a timely manner. More

I Always enjoy bringing my car in for service.. The waiting area is spotless, service take the car in immediately and wait times are accurate! waiting area is spotless, service take the car in immediately and wait times are accurate! More

Courteous and quick. Finished faster than I expected. Everyone I dealt with at the dealership was friendly and attentive to my needs. I will go back for next service. Everyone I dealt with at the dealership was friendly and attentive to my needs. I will go back for next service. More

I went in for 10K service, no issue as always. The waiting room was plenty big. Restroom were clean. There are coffee and drinks. I didn't have to wait long for the service. waiting room was plenty big. Restroom were clean. There are coffee and drinks. I didn't have to wait long for the service. More

Great Subaru Dealer, Get all my service done here. Ernest always lets me know how much everything is going to be and how long it will take. Very satisfied with everything I've had done here. always lets me know how much everything is going to be and how long it will take. Very satisfied with everything I've had done here. More

The service department is very professional and quck to respond to your questions. I trust this dealership over any other mechanic. They use Subaru parts and the mechanic know these cars inside and out. respond to your questions. I trust this dealership over any other mechanic. They use Subaru parts and the mechanic know these cars inside and out. More

This time the service is good, prompt and got the work done. Unlike last visit on 7/29/2021 which took over 5 hours to check the brake makes noise, never had such long waited service in the past. done. Unlike last visit on 7/29/2021 which took over 5 hours to check the brake makes noise, never had such long waited service in the past. More

Totally dissatisfied as the problem with the air conditioning with my Touring Edition is still not functioning improperly, and I have gone though the whole summer with air conditioner that barely pu conditioning with my Touring Edition is still not functioning improperly, and I have gone though the whole summer with air conditioner that barely puts out anything, does not chill down, makes a low humming noise like there is a fan on, and has to be turned all the way up to have it cool down the car. I have spoken to service 4 times that there is something wrong, and they did replace one part and the AC worked. The next day it was the "same old, same old" and I contacted Marc in Service. Marc is outstanding, and I could not ask for anyone better....this is a diagnostic issue for the mechanics, and this is the SECOND TIME with this part, with the first time a recall on that AC part. As a 8 time Subaru purchaser, I believe I deserve a little better in fixing a cooling system in a 40k car. My name is Steve C., and I did tell Marc on the phone I would be making this comment. Once again, this is not a Marc issue....this is a mechanics issue. I have to again unsettle my day in dropping a car off, waiting, and arranging to get back to the dealership. I want this to be brought to the attention of management there. Yes, I am upset as my wife and I have sweated our way back from Irvington, NY each and everyday during the summer. More

They always solve the problem and are so kind. They communicated everything to me so I could understand the repairs needed. I never feel like something is done that I didn't need. Very honest and good communicated everything to me so I could understand the repairs needed. I never feel like something is done that I didn't need. Very honest and good quality work. Love my Subaru! More

The wait wasn’t too long, they offered everyone pizza while we waited which was awesome. Sabina goes above and beyond will come back for service again. while we waited which was awesome. Sabina goes above and beyond will come back for service again. More