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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

August 22, 2021

The Bay Ridge dealership has a reputation for being the best and it shows. From the moment you pull up, attention to detail is paid to your vehicle. More

by mcabral5864
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Aug 23, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, mcabral5864! We're happy to hear that you left the dealership satisfied with our services. Your satisfaction is our number 1 priority. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

August 21, 2021

Excellent customer service. Everyone was polite. Service was expedient. To top it off, I work at th VA hospital close to the service center. Marc arranged for me to get a ride to and from work. This was mo More

by HSJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Bay Ridge Subaru responded

Hi, HSJG! Thank you for the 5-star review. We're happy to hear that working with Marc elevated your experience with us. Your recommendation means the world to us. Please let us know if there's anything else we can help you with. Take care! Sincerely, Tom Ruggiero, Principal Dealer

August 21, 2021

Everybody was friendly, competent and helpful. The service cost more and took longer than I anticipated. But I was glad everything was checked out and my car was ready to roll on a long week of drivi More

by JMILLER191
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Aug 23, 2021 -

Bay Ridge Subaru responded

JMILLER191, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

August 20, 2021

Always friendly environment I can come get my work done while waiting on my vehicle . Never a quick fix . I just love the waiting are always clean More

by STARGIRLSHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Aug 23, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, STARGIRLSHA! We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

August 20, 2021

Friendly service and respectful associates of whom I am appreciative of. Surprised at the amount of time needed to service car-was quoted about 2 hours but in fact it was nearly 4 hours. The waiting room More

by CAMPOROSE13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember
Aug 23, 2021 -

Bay Ridge Subaru responded

CAMPOROSE13, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

August 20, 2021

Marc was excellent. He was professional and courteous. He kept up informed as to what was happening with our vehicle and listened to our input in making decisions. More

by AMPEREZ71
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar review, AMPEREZ71! We're happy to hear that working with Marc led to a positive experience with us. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

August 20, 2021

Can't trust this place anymore - given a totally unreasonable estimate of damage after an accident that was reevaluated at a much lower price. Never again. More

by LTOPPING
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Bay Ridge Subaru responded

LTOPPING, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

August 19, 2021

Took too long but the work was fine! Did not get a problem solved. There is a problem of control when driving. They could not find anything wrong with the car. The truth is that I feel I am losing con More

by FLORIAB
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Aug 20, 2021 -

Bay Ridge Subaru responded

FLORIAB, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

August 19, 2021

Fast and professional. Very good service. Waiting area is clean and comfortable, with complementary coffees and drinks and free wifi. Restroom is clean. Overall, highly recommend dealer and service departmen More

by BLUE8800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Aug 20, 2021 -

Bay Ridge Subaru responded

Hi, BLUE8800! We're happy to hear that you left the dealership satisfied with our services and that your positive experience with us earned us your recommendation. Please let us know if there's anything else we can do for you. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

August 19, 2021

Everyone is very polite and nice. Never a problem with service. Waiting room is very pleasant and accommodating. It is also very clean. Didn't wait very long. More

by SBM0086
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Sabina Triunfel
Aug 20, 2021 -

Bay Ridge Subaru responded

Hi, SBM0086! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

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