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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 01, 2021

Excellent service, they took my car in on short notice and repaired it quickly. Kudos to the service department for the quick level of service given. More

by FLXMART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 02, 2021 -

Bay Ridge Subaru responded

Hi, FLXMART! Thank you for the stellar review. We're happy to hear that we were able to help with the services needed on your car. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 01, 2021

I needed a new batter in key fob and another key fob repaired. All done and done well and well priced. Great snacks kept me happy while I waited😊😊😊 More

by L.B.IPPOLITO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton, Sabina Triunfel
Sep 02, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, L.B.IPPOLITO! We're happy to hear that you left the dealership satisfied with our services. We hope you have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

Excellent customer service! This is my second purchase from Bay Ridge Subaru and I am as happy this time as I was 3 years ago. They took their time and went through the whole process and explained everyt More

by Melanie C
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Sep 01, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, Melanie C, and thank you for continuing to choose Bay Ridge Subaru! Your loyalty and trust mean the world to us. We look forward to your next visit. Till then, congratulations on your new Subaru Ascent, and we hope you enjoy the ride! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

My car have the check engine light on. I came in Monday morning for an emergency appointment . Service support rep Ernie Wan was very helpful and got the problem resolved that morning. More

by MFLORENCEY
Recommend Dealer
Yes
Employees Worked With
Ernest Wan
Aug 31, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, MFLORENCEY! We're happy to hear that Ernie was able to resolve your check engine light issue. Please let us know if there's anything else we can help you with. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

Me and my wife ran out the juice of my phone,But no any cable can charge.And I suggest have a screen can show us what time we can take the vehicle. More

by GWONG0805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 01, 2021 -

Bay Ridge Subaru responded

GWONG0805, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

I was pleased , the staffs were very kind and pleasant. The waiting area was very comfortable that I didn’t mind waiting the time I was there. More

by yeimmybeauty205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 01, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star review, yeimmybeauty205! We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

Very friendly service team - answered all my questions and assisted with purchasing parts for my vehicle. Waiting area is clean. Estimated time of completion was met. More

by zorin648
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 01, 2021 -

Bay Ridge Subaru responded

Hi, zorin648! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

Made an appointment online for my car's 6K tune-up after receiving an email reminder from Bay Ridge Subaru. Making an appointment was a breeze. When I showed up for the appointment, was greeted immediately, More

by SWC6JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Sep 01, 2021 -

Bay Ridge Subaru responded

Thank you for the detailed 5-star review, SWC6JD! We're happy to hear that working with Ernie elevated your experience with us. We look forward to working with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

August 31, 2021

Excellent dealership and excellent service. This is my third Subaru Forester in the row with the same dealership. Staying with them already for 15 years and I am very happy with the cars and their service More

by GKUVICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 01, 2021 -

Bay Ridge Subaru responded

Hi, GKUVICH! Thank you for the 5-star review, and congratulations on your 3rd Subaru Forester with us. Your loyalty and trust for 15 years mean the world to us. Please let us know if there's anything else we can help you with. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

August 30, 2021

Always very friendly, honest and overall a good experience. I would always go to my Subaru dealership before going elsewhere as they are the only dealers I trust and feel totally comfortable with. More

by BKLYNBRIT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Bay Ridge Subaru responded

BKLYNBRIT, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

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