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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 10, 2021

I showed up to my appointment at the service center.They took care of the issue in a timely fashion.I'm a satisfied customer. More

by XFILECITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, XFILECITY! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 09, 2021

Very helpful and not pushy. Easy to work with. Knowledgeable and kind. Pleasant experience overall. I would recommend this dealership to a friend in the future. More

by LDDULBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Bay Ridge Subaru responded

Hi, LDDULBER! Thank you for the 5-star review. We're happy to hear that your positive experience with us earned us your recommendation. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 09, 2021

Great friendly service. Customer support is great very helpful. Mr wan is new to the service dept. Which offer great help and friendly service. Looking forward to see him again More

by AAMING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr wan new to part and service dept
Sep 10, 2021 -

Bay Ridge Subaru responded

Hi, AAMING! Thank you for the 5-star review. We're happy to hear that working with Mr. Wan led to such a positive experience. Please let us know if there's anything else we can help you with. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Sep 11, 2021 -

AAMING responded

Not at the moment, But if anything Will definitely Let you know. tks again

September 09, 2021

Very nice, very accommodating, very clean, very efficient. The staff treats you like your not a Jerk. Which makes the whole experience very pleasant . Thanks for asking More

by KARENBJORN66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Bay Ridge Subaru responded

Hi, KARENBJORN66! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

Sep 10, 2021 -

KARENBJORN66 responded

I also want to mention the fella that I bought my Crosstrek from. His name is Christopher Malone. What a doll, and he is one main reason why I went back to Subaru when my 6 month old Crosstrek was totaled while it was parked. I could have bought a car from any place else but I returned to Chris Malone because of what a gentleman he is very easy going. I was so upset and he walked me through every step and was very honest about my wait time for the car to arrive . I appreciated that. Mr. Malone also came and picked me up when my car came in. What a kind guy. Respectfully, Karen Fitzsimmons

September 08, 2021

Efficient, straightforward, professional.Tough time for Efficient, straightforward, professional. Tough time for buyers because of the pandemic shortage, but they made it a pleasant experience. Honest abou More

by CARLO2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar review, CARLO2! We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 08, 2021

I’ve been going here for a few years for oil changes on my outback and they do a good job. Also the lounge has free coffee so why not? The wait time can be a little long sometimes but if you make a More

by EFECHEVERRIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 09, 2021 -

Bay Ridge Subaru responded

Hi, EFECHEVERRIA! Thank you for the stellar review. We're happy to hear that we are able to assist with your Outback's oil changes. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 08, 2021

Bay Ridge Subaru was able to perform services in a timely manner. They are attentive and take care of the car. I come back for any dealer required services. More

by MISTERRAYMONDHUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, MISTERRAYMONDHUANG! We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 08, 2021

Efficient, friendly, quick. They honored the deal I found online. Gerald was very helpful and friendly and didn't pressure me with upselling I didn't need. Thanks! More

by OLIVIATAUSSIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Bay Ridge Subaru responded

Hi, OLIVIATAUSSIG! Thank you for the 5-star review. We're happy to hear that working with Gerald elevated your shopping experience with us. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 07, 2021

Professional and pleasant staff. I was satisfied with my vehicle being inspected and also to fix two recalls which they did for free, of course. But would have been better if that service wasn’t needed. But More

by KERRY.BORST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Bay Ridge Subaru responded

Hi, KERRY.BORST! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 07, 2021

Everything at the dealership was professional Everyone I spoke with was knowledgeable and courteous. The wait time was what I expected. My bill was the price I was quoted. Another problem with the car had More

by KNEWMAN1126@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Bay Ridge Subaru responded

Hi, KNEWMAN1126@gmail.com! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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