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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 13, 2021

Great and friendly atmosphere, easy to negotiate as well as great pricing. would gladly recommend this place to anyone More

by WOLSKIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, WOLSKIM! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. We look forward to your next visit. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 12, 2021

Long waiting time for emergency service 4-5 days, no direct contact with service person responsible for service, AC work poorly in office, but people are very friendly More

by RAFALZIOMEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

RAFALZIOMEK, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 12, 2021

Bay Ridge Subaru service was easy to deal with. Made appointment, showed up, was seen relatively quickly and was able to wait while my car was inspected and checked. The staff was busy but reasonably at More

by KDESANTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, KDESANTIS! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 12, 2021

It was great! They did it fast. People are friendly. People do amazing work at the dealership. They explained everything. They show everything. It was very helpful. More

by NLITVACHKIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, NLITVACHKIS! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 12, 2021

The representative was very helpful and understanding. In addition, the technician was very informative and explained clearly what the problem was with my car. The waiting area was very clean. More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, Cynthia! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

September 11, 2021

Courteous professional timely and excellent communication. They provided a quick assessment of the car plus the inspection called me with details. We agreed on the work to be done and I picked More

by MAJAM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, MAJAM1! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 11, 2021

Bay Ridge Subaruis very clean, honest snd friendly service department. You are greeted with a welcome and your car is taken right in. They tell you how long it will take and they are right on time. Th More

by Guardianangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, Guardianangel! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

The staff was very friendly and professional. The price was fair and the service was efficient and completed in a reasonable time. I am very satisfied with the service. More

by Rodrigo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, Rodrigo! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

Your people are great. Great price, great response - and they are straight shooters. No BS. Thanks for changing my mind about car dealerships. See ya later More

by PETERGREEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar rating, PETERGREEN! We look forward to working with you again in the future. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

Bay Ridge Subaru was able to perform services in a timely manner so that I can often wait while my car is serviced. They are attentive and take care of the car. I come back for any dealer required services. More

by DAVIDARKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Bay Ridge Subaru responded

Hi, DAVIDARKY! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to see you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

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