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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 16, 2021

Always a pleasant experience to have my vehicle serviced at bay ridge Subaru. Great friendly staff More

by PFRIELLO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Bay Ridge Subaru responded

Hi, PFRIELLO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day ahead! Sincerely, Tom Ruggiero, Principal Dealer

September 15, 2021

It was a pleasure doing business with Bay Ridged Subaru. Christopher Malone our sales rep couldn't of been more helpful. Thank you Christopher Malone. More

by JOHNRIDDLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Malone
Sep 15, 2021 -

Bay Ridge Subaru responded

Hi, JOHNRIDDLE2! We're happy to hear that working with Christopher led to a 5-star experience with us. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 15, 2021

I felt like Earnie, the service rep was trying to take advantage of me from the moment I got there. I would not recommend going here if you're a single woman. I was talked down to a lot and treated like I More

by MALKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Sabina Triunfel
Sep 24, 2021 -

Bay Ridge Subaru responded

MALKA, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 15, 2021

While everyone was polite and welcoming, the service I had signed up for online was not complete. I waited for my car from 10:51am until after 3:51pm. My maps were not updated and my oil change was not do More

by MEW_324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Sep 24, 2021 -

Bay Ridge Subaru responded

MEW_324, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 14, 2021

They were very efficient, took my car on time, and were spot on about when it would be completed. This was a NYS inspection More

by AJNOSF1
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 15, 2021 -

Bay Ridge Subaru responded

Hi, AJNOSF1! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 14, 2021

I was made to feel very welcome and comfortable. Shout out to Christopher and his finance manager. They got me a great deal. More

by SANDIE.BURRUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Bay Ridge Subaru responded

Hi, SANDIE.BURRUS! Thank you for the stellar review. We're happy to hear that working with Christopher elevated your experience with us. We hope to work with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 14, 2021

I was a late, last minute addition. Was greeted and treated well and professionally. Car was ready quickly. More

by honda cust no more
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Bay Ridge Subaru responded

Hi, honda cust no more! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 14, 2021

Great service. On time. Complete. COVID protocols followed. Appointment time kept and met. Price moderate More

by RON_1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 15, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar rating, RON_1980! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 13, 2021

Advisor was great and we versed in communications..I want her to work for me! More

by MOEMOE4064
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anesthesia service advisor
Sep 13, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar review, MOEMOE4064! We're happy to hear that you had such a positive experience with us at the dealership. Please let us know if there's anything else we can help you with. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 13, 2021

All the staff at Bay Ridge Subaru are always super pleasant and helpful! The experience is ALWAYS a good one! More

by ADALEXANDER92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 14, 2021 -

Bay Ridge Subaru responded

Hi, ADALEXANDER92! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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