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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 13, 2022

AMAZING! ! is all i can say. The staff is super friendly I am very happy with my experience. I was greeted so nicely at the door by Alexa. Gerald was Great. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Bay Ridge Subaru responded

Hi David, thank you for your kind review of our team at Bay Ridge Subaru and for giving Alexa and Gerald a shout-out! We appreciate your business and hope to see you again.

June 11, 2022

It was so bad and horrible day because pick up day, we found scratch on real bumper after that salesman had cleaned scratch by amoral. He said nothing problems when I return end of lease. But, when I came More

by Young Chi
Recommend Dealer
No
Employees Worked With
Gerald Wactor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Bay Ridge Subaru responded

I apologize for the issues you have encountered working with my team. We strive to deliver a seamless and straightforward purchase experience for our guests, and it is never our intention to mislead them. I would appreciate another opportunity to speak with you so I can better address these concerns and help make things right. If you are willing to discuss this further, please don't hesitate to give me a call. Thank you, Mike Chiusano - General Sales Manager - 718-234-7960

June 08, 2022

Our agent Chris was extremely helpful right from the first phone call up until the sale. He showed us the pre-owned cars that matched our needs, emailed back quickly, answered our questions and made th More

by kramerkara
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Jun 09, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad that Chris delivered such a successful purchase experience. Drive safely in your new vehicle, and we hope to see you back again at Bay Ridge Subaru!

June 03, 2022

Ok,we were greeted right away,and everyone was pleasant. They answered all questions asked. More

by bluefintunaone
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Bay Ridge Subaru responded

We are happy that our team was friendly and helpful during your visit! Thank you for coming to Bay Ridge Subaru and for sharing your feedback. Please let us know if there is anything we can assist you with in the future!

June 03, 2022

Easy and honest. Anthony was great. Will be back for my next car. Overall great . More

by toni_cassetta
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Jun 06, 2022 -

Bay Ridge Subaru responded

We appreciate your support, Toni! Thank you for choosing Bay Ridge Subaru and for sharing your kind words about Anthony and the team. Safe travels until we see you again!

June 03, 2022

The dealer was friendly and helpful . He told me the truth about when my new car would be ready More

by greeneyes8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Jun 06, 2022 -

Bay Ridge Subaru responded

We are happy to hear that our team was informative and transparent throughout your experience! Thank you for choosing Bay Ridge Subaru and for sharing your kind review. Safe travels in your new car!

June 03, 2022

Everyone at the dealership was great, made the process for buying a car easy and simple! Cornelius was very responsive to calls, texts, and emails and answered all of my questions. More

by ash.allen03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 06, 2022 -

Bay Ridge Subaru responded

Congratulations on your new car! There is nothing better than hearing that our team made the purchase process easy and seamless. Thank you from all of us at Bay Ridge Subaru!

May 26, 2022

Exceptional service from sales, finance and service departments! Recommended by friend, would recommend to all. Thank you! More

by mbm1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
May 26, 2022 -

Bay Ridge Subaru responded

We appreciate it. Thanks so much for choosing Bay Ridge Subaru!

May 26, 2022

Very professional, friendly staff. I had easy time to order and get my new car!!! I’m enjoying my new ride. More

by Love Subaru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Bay Ridge Subaru responded

We are so happy to hear that you're enjoying your new vehicle. Congratulations from all of us at Bay Ridge Subaru! We appreciate your business and kind review.

May 22, 2022

Work was completed as requested. Job was done within the time frame as promised. No other comments. More

by Kfzw28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robinson Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Bay Ridge Subaru responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

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