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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

September 27, 2021

Chris was friendly and pretty easy to work with. He was seemed to care and was helpful. The car came in a little earlier than I had planned which was good. I did not like working with Mark the finance g More

by GUZZIMAMA
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark from finance
Sep 28, 2021 -

Bay Ridge Subaru responded

GUZZIMAMA, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 27, 2021

We trust this service center and we trust Subaru cars! When we are ready to get a new car it wiil be at your center. More

by MICHAELLAPIDUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 28, 2021 -

Bay Ridge Subaru responded

Hi, MICHAELLAPIDUS! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to see you soon! Sincerely, Tom Ruggiero, Principal Dealer

September 27, 2021

Professional and courteous service from everyone I encountered in the Bay Ridge Service Department. Thanks very much. More

by JGALLAGHER1020
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 28, 2021 -

Bay Ridge Subaru responded

Hi, JGALLAGHER1020! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 24, 2021

Raymond, was a great person to deal with ,answering all my questions, went beyond to help me … More

by SALVATORETANZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Sep 27, 2021 -

Bay Ridge Subaru responded

Hi, SALVATORETANZI! Thank you for the stellar rating. We're happy to hear that working with Raymond elevated your experience with us. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

During my last visit service rep told me i needed a front lightbulb…it was out…took it to my mexhanic, who tighten the bulb and it worked fine..yesterday took the car for service, rep tells me light bulb is More

by RBD2040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Bay Ridge Subaru responded

RBD2040, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

I had a great experience at this dealership. They got me into a new car within a day. Everyone seemed knowledgeable and were very helpful. More

by Outback
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Bay Ridge Subaru responded

Hi, Outback! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

Gerald was very patience, courteous and knowledgeable. He demonstrated professionalism. The service was great. Would definitely recommended him to my friends and family. More

by SRICHENY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Bay Ridge Subaru responded

Hi, SRICHENY! Thank you for the stellar rating. We're happy to hear that you positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

September 22, 2021

I love coming to Bay Ridge Subaru Express Service for my regular oil change and checkups. They are simply wonderful. More

by Kat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Bay Ridge Subaru responded

Hi, Kat! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

Car still has the same noise I took it in for. Information is not adequately given. Made a 4:45Pm appr to drop car off, instead emails said 2:30pm. I can't make this stuff up. More

by SEPTEMBER1600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Oct 04, 2021 -

Bay Ridge Subaru responded

SEPTEMBER1600, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

Sabina was really helpful and accommodating in this service call. In particular, upon the arrival of the necessary part, she called me to bring in the car and got it fixed in half an hour. More

by KARTHURNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Sep 22, 2021 -

Bay Ridge Subaru responded

Hi, KARTHURNG! Thank you for the stellar review. We're happy to hear that working with Sabina elevated your experience with us. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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