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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 04, 2021

I was emailed that my Star Link may not be operating. So I set up an appointment under 24 month service, which includes oi l change, and I mentioned in the comments about the Star Link email, and also that More

by crista.gaglioti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 11, 2021 -

Bay Ridge Subaru responded

crista.gaglioti, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 04, 2021

Visit for programming keys took over two hours, and thats with an appointment. In addition, whatever they did screwed up the remote start capability. We’ll now hove to get that fixed. More

by BEN71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who we worked with
Oct 11, 2021 -

Bay Ridge Subaru responded

BEN71, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 04, 2021

Great customer service and knowledgeable team. Didn’t gouge us with fees and offered a fair price More

by JQR2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Bay Ridge Subaru responded

Hi, JQR2021! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 02, 2021

I have bought several cars from Bay Ridge Subaru. The staff is efficient and professional. More

by JULIE74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Bay Ridge Subaru responded

Hi, JULIE74! Thank you for the stellar rating and for continuing to choose Bay Ridge Subaru. We look forward to working with you again in the future. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 02, 2021

Thanks to Anthony and Mark trading in my lease and starting my new lease was very professional, pleasant, and smooth process. I also appreciate that when there was a glitch in my setting up my Starlin More

by DOUG13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Oct 04, 2021 -

Bay Ridge Subaru responded

Hi, DOUG13! Thank you for the stellar rating. We're happy to hear that working with Anthony and Mark elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 01, 2021

Professional and efficient service. Clean and pleasant waiting area with wi fi. Clean bathrooms. No complaints More

by howard.sirota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 04, 2021 -

Bay Ridge Subaru responded

Hi, howard.sirota! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 01, 2021

Always a trip and a half! A smooth operation all around- usually a pleasure. I’ll be back. More

by MHOLLANDR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, MHOLLANDR! We're delighted to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit! Sincerely, Tom Ruggiero, Principal Dealer

October 01, 2021

Great service efficient t competent friendly respectful clean quick inexpensive Never had so much care ND attention from a dealership Keep up the great work More

by FREDDAWIEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 04, 2021 -

Bay Ridge Subaru responded

Hi, FREDDAWIEDER! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 01, 2021

Overall the service was excellent However I was told I needed rear brake pads and was quoted a price of over $600 A week later I get a flyer in the mail saying a brake pad special will cost $299.95 ???? More

by ACV69@nyc.rr.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 04, 2021 -

Bay Ridge Subaru responded

Hi, ACV69@nyc.rr.com! thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 30, 2021

We have bought several cars from Bay Ridge Subaru and have always had them serviced there too. They are always professional, polite and always get the job done right. More

by ELIEPERL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 01, 2021 -

Bay Ridge Subaru responded

Hi, ELIEPERL! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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