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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 09, 2021

I will always go to Bay Ridge Subaru, the atmosphere there is so friendly, the waiting area is fabulous. More

by MAXFRAN5050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 11, 2021 -

Bay Ridge Subaru responded

Hi, MAXFRAN5050! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 09, 2021

Sabina helped me out with a price breakdown and even got my car delivered to me at work . 10 outta 10 More

by IGOR.ZHURAVENKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 11, 2021 -

Bay Ridge Subaru responded

Hi, IGOR.ZHURAVENKO! Thank you for the stellar rating. We're happy to hear that working with Sabina elevated your experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

The service people were very helpful and attentive. But also it is the second time that i found screws that were obviously not put back after the job completion. I let the service writer know via text. No More

by GRUMPAGEROTARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service writer anastacia bayabhev?
Oct 15, 2021 -

Bay Ridge Subaru responded

GRUMPAGEROTARY, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

They helped with my purchase of a Subaru Crosstrek, It was very quick and easy More

by JOELMALDONADO900
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Bay Ridge Subaru responded

Hi, JOELMALDONADO900! Thank you for the 5-star review, and congratulations on your new Subaru Crosstrek. We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

Marc was very helpful, organized and punctual on my most recent visit. I had a very good experience. More

by BILLJUDKINS78
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Bay Ridge Subaru responded

Hi, BILLJUDKINS78! Thank you for the 5-star review. We're happy to hear that working with Marc elevated your experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

Was told by other mechanics somewhere else i needed an expensive part replacement. BRS mechanics did their own analysis and found that the part was fine! Thanks for saving me hundreds of dollars. More

by ACARANGELO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Bay Ridge Subaru responded

Hi, ACARANGELO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

I am very satisfied with service recall I,ve get.It was I am very satisfied with service recall I,ve get. It was very fast and qualify. More

by YEVGENIYVAYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Bay Ridge Subaru responded

Hi, YEVGENIYVAYN! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 08, 2021

Firs time bringing our Subaru here, the team was professional, courteous and faster than I expected. I’ll gladly bring my car here for future servicing. More

by JAMESB
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Bay Ridge Subaru responded

Hi, JAMESB! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 07, 2021

Didn’t receive info that the dent repair people not available and had to reschedule the appointment More

by LOKISANYI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Bay Ridge Subaru responded

LOKISANYI, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 07, 2021

Problem was not accurately described in order for me to make an informed decision. The part I needed wasn't rusty as I was told. I was correctly givens a choice of repair or purchasing a new part, but if More

by KAYAKMIDWIFELB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Oct 08, 2021 -

Bay Ridge Subaru responded

KAYAKMIDWIFELB, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

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