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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 12, 2021

Courteous, prompt and efficient. My first service with Bay Ridge Subaru and was in and out in just over one hour. Bright and clean waiting area with complimentary coffee and snacks. Thank you for a great More

by jlcapra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, jlcapra! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

fast and courteous with a recall fuel pump replacement. did a multi-point safety check for free as well! More

by flemishsour
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi. flemishsour! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

Great, easy experience buying a Forester. Raymond was very helpful and was able to ID a used car fitting our needs. More

by JISCHWARTZWALD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, JISHCHWARTZWALD! Thank you for the 5-star review. We're happy to hear that working with Raymond elevated your experience with us. Congratulations on your new Forester. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 12, 2021

Excellent service as usual. Marc was helpful and friendly and the work was completed promptly. They are my 4th Subaru dealer and I have been thoroughly pleased with their service since 2003. They have upgrad More

by Mark from Brooklyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, Mark from Brooklyn! Thank you for the stellar rating. We're happy to hear that working with Marc elevated your experience with us. Your loyalty and trust mean the world to us. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 11, 2021

A great dealership with personalized service, but also balanced by never being pushy or overbearing on the sales side! And it’s so nice to have the service done under the same roof. More

by MOLLY.FRANCES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, MOLLY.FRANCES! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 11, 2021

Our 2017 Outback was having some serious battery problems and needed a 50K mile servicing. I was very satisfied with the level of service at Bay Ridge Subaru. Obviously the price was higher than the neighbor More

by Travis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, Travis! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 11, 2021

It couldn’t have been a better experience. Polite, friendly, and competent are the words I’d use. More

by JERKLEINMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, JERKLEINMAN! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 11, 2021

Ernie was great! My service was completed within the given time frame. I would recommend BayRidge Subaru to anyone. More

by ROBROD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, ROBROD23! Thank you for the stellar rating. We're delighted to hear that you left the dealership satisfied with our services. Our recommendation means the world to us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 11, 2021

Congenial, professional, knowledgeable - accommodating- the service team has been aces each time I’ve visited More

by Vicki B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, Vicki B! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 11, 2021

I received a message to bring my car in for a recall to be addressed. Service was efficient and swift. Service remains excellent and has been for the past 4 years that I've owned a Subaru. More

by COPPAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 12, 2021 -

Bay Ridge Subaru responded

Hi, COPPAM! Thank you for the stellar rating. Your loyalty and trust mean the world to us. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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