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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 14, 2021

Sabina was very helpful , informative & professional assured me my waiting time wouldn’t be long and before I knew it my car was ready! More

by gmizzza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, gmizzza! Thank you for the 5-star rating. We're happy to hear that working with Sabina elevated your experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

Professional and fast service ,I would recommend Bay ridge Subaru to all my friends and family ; More

by DAVEJO71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, DAVEJO71! Thank you for the stellar rating. We're happy to hear that your positive experiences earned us your recommendation. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

Went for oil change, inspection, tire rotation and repair of rear bumper. Asked how long it would take and she said 1.5 hours. Car was ready in 1 hour. Pleasant service staff member Sabina. Would recommend More

by Jaridas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, Jaridas! Thank you for the 5-star review. We're happy to hear that working with Sabina earned us your recommendation. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

Dealership is clean, friendly, and keeps you updated. Work was done in the estimated time. More

by GVP323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Oct 13, 2021 -

Bay Ridge Subaru responded

Hi, GVP323! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

They seem honest. I've been in twice for service and I've been happy each time. More

by TONYCHEE
Recommend Dealer
Yes
Employees Worked With
Anastasia
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, TONYCHEE! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

My first service and as a first time Subaru owner, I am very pleasantly surprised at the great service. More

by yosbg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 14, 2021 -

Bay Ridge Subaru responded

Thank you for the stellar rating, yosbg1! We're delighted to hear that you left the dealership satisfied with our services. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

During tire rotation, noticed the scratch my shiny yellow brake calipers on the STI. I just hope that it doesnt rust through More

by USDROLLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Oct 22, 2021 -

Bay Ridge Subaru responded

USDROLLA, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

On the date of 10/12/21 at your Cropsey Ave service center, I was highly upset and disappointed with services rendered. I travel some time to keep my appointments, so it is baffling that an appointment More

by JAMIERENEEWEBB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 22, 2021 -

Bay Ridge Subaru responded

JAMIERENEEWEBB, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

I always feel confident that what needs to be done is done and there is no unnecessary work or charges. The team is always friendly and honest and that means a lot to mean as a woman. More

by TEDALDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, TEDALDI! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 13, 2021

快速有效地解决问题,你不必 Solve problems quickly and effectively, you don’t have to worry about spending half a day here, and the staff is also very friendly More

by WMH258170
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, WMH258170! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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