Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

October 18, 2021

The people working in the service dept are polite and knowledgeable. It’s a pleasure dealing w them. Wait time wasn’t bad at all. More

by BABEMAZZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 19, 2021 -

Bay Ridge Subaru responded

Hi, BABEMAZZ! Thank you for the 5-star rating. we're happy to hear that you left the dealership satisfied with our services. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 18, 2021

The service was excellent! It was quick and minimum time for filling forms on site. I went in for oil change with buyer benefits, they called me about an hour later that my car is ready for pickup. The wait More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 19, 2021 -

Bay Ridge Subaru responded

Hi, Lily! Thank you for the stellar rating. We're happy to hear that working with the team led to such a positive experience. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

I had a very busy schedule and the dealership fit me in the schedule and completed the work expeditiously! Thank you! More

by L.B.IPPOLITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 15, 2021 -

Bay Ridge Subaru responded

Hi, L.B.IPPOLITO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

Did not wait very long. Went there for 12,000 mile service. Thanks a lot More

by XFILECITY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Bay Ridge Subaru responded

Hi, XFILECITY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

This dealership is good I took my car here for my airbag recall and two other recalls I thought it would take the whole day my car was done in a few hours More

by fritznerdabel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bay Ridge Subaru responded

Hi, fritznerdabel! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

My visit was handled very professionally and it was completed even faster than originally estimated. Thank you! More

by RWEINGAST
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Bay Ridge Subaru responded

Hi, RWEINGAST! Thank you for the stellar review. We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

Service was quick and easy. Free multipoint inspection with useful recommendations that didn't add any time to the estimate. Nice people who were happy and eager to help. Clean bathroom! More

by mbryk31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Oct 18, 2021 -

Bay Ridge Subaru responded

Hi, mbryk31! Thank you for the 5-star review. We're happy to hear that your positive experience earned us your recommendation. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

The mechanics do a good job, prices are fair, and customer service is very good. I’m not taking my Subaru anywhere else for service from now on. More

by vangharad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 18, 2021 -

Bay Ridge Subaru responded

Hi, vangharad! Thank you for the stellar rating. Your loyalty and trust mean the world to us. We look forward to your next visit. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 15, 2021

The salesperson I worked with, Chris Malone, was absolutely fantastic. He was extraordinarily knowledagble regarding the Subaru Forester I leased. I very much appreciated his help. Really am enjoyin More

by JOHNHGORSKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Malone
Oct 18, 2021 -

Bay Ridge Subaru responded

Hi, JOHNHGORSKI! Thank you for the stellar rating. We're happy to hear that working with Chris elevated your experience with us. Congratulations on your new Subaru Forester. We hope you enjoy the ride! Sincerely, Tom Ruggiero, Principal Dealer

October 14, 2021

Good at deciphering the customer’s issue. They work to move the process along and have great follow up. More

by ROINA0986
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 14, 2021 -

Bay Ridge Subaru responded

Hi, ROINA0986! Thank you for the 5-star experience. We look forward to working with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

...
41
...