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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 20, 2021

Always a fine experience when I bring in my Outback for Always a fine experience when I bring in my Outback for service. This time a recall was done quickly with no delays. Marc is the man. More

by PMEMGMCM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Bay Ridge Subaru responded

Hi, PMEMGMCM! Thank you for the 5-star review. We're happy to hear that working with Marc led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 20, 2021

They serviced my car quickly. Everyone was friendly. Waiting room was very comfortable. Waited 1 hour from start to finish, More

by EBANNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 21, 2021 -

Bay Ridge Subaru responded

Hi, EBANNEY! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 20, 2021

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by BRUCEDV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Bay Ridge Subaru responded

Hi, BRUCEDV! Thank you for the 5-star review. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

Oct 21, 2021 -

BRUCEDV responded

Thank you To all the staff be well and safe

October 20, 2021

Perfection says it all! No more needs to be said! They are more than efficient; they are Bay Ridge Subaru More

by ADEOLAGMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 21, 2021 -

Bay Ridge Subaru responded

Hi, ADEOLAGMC! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 20, 2021

Very professional and attentive to our needs, concerns, and questions in the leasing of a new Subaru. More

by AJBIRN4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Bay Ridge Subaru responded

Hi, AJBIRN4! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 19, 2021

Ernie was a fantastic representative on the ground and took great care of me. Very communicative and collaborative and got me in and out quickly and with my vehicle looking clean! More

by mhallnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Oct 19, 2021 -

Bay Ridge Subaru responded

Hi, mhallnyc! Thank you for the 5-star rating. We're happy to hear that working with Ernie elevated your experience with us. Have a wonderful day. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 19, 2021

Very happy with our purchase and Anthony was very nice and helped as much as he could. Was not happy with the way we were treated with our trad- in they offered us $6000. which was $1800 lower than their More

by SWBARTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Bay Ridge Subaru responded

SWBARTO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 18, 2021

It’s very much appreciated that the customer service department notifies you of any issues they find during their servicing and letting you know of the costs upfront. Their honesty is what makes me go b More

by ANNETTECANNIZZARO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
Oct 18, 2021 -

Bay Ridge Subaru responded

Hi, ANNETTECANNIZZARO! Thank you for the 5-star review. We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 18, 2021

First time there. Wait was a bit longer than what I'm used to but the waiting area made it tolerable. Place was clean and orderly and Wifi allowed me to get work done. More

by protocol005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 18, 2021 -

Bay Ridge Subaru responded

protocol005, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 18, 2021

Very good customer service from Ernie. It was a long wait (two hours) for a check-up, but I guess you need to allocate at least half the day for 6-month multipoint checkups. I was happy just to pay lab More

by SSIGNORETTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Wan
Oct 19, 2021 -

Bay Ridge Subaru responded

SSIGNORETTO, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

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