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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 22, 2021

Quick, courteous service as always. Thanks Ernie! Why the fifteen word requirement for reviews? Banana. More

by connor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Wan
Oct 25, 2021 -

Bay Ridge Subaru responded

Hi, connor! Thank you for the stellar rating. We're happy to hear that working with Ernie led to such a positive experience. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 22, 2021

Sabina was very informative keeping me posted on the work on my car. Excellent staff, it was great service. More

by MURFY9771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 25, 2021 -

Bay Ridge Subaru responded

Hi, MURFY9771! Thank you for the 5-star review. We're happy to hear that working with Sabina elevated your experience with us. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 22, 2021

Staff very friendly and professional. Waiting area very clean and waiting time on target. Great job More

by WESTINDIANMAN21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest, Sabina Triunfel
Oct 25, 2021 -

Bay Ridge Subaru responded

Hi, WESTINDIANMAN21! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 22, 2021

Great service. Finished the work I requested on time. Very good staff and waiting area. More

by RSubaru5
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 22, 2021 -

Bay Ridge Subaru responded

Hi, RSubaru5! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 22, 2021

Easy appointment scheduled on line, service prompt and on time. All personnel were friendly and cooperative. Easy visit More

by ESTELLE.L.MILLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2021 -

Bay Ridge Subaru responded

Hi, ESTELLE.L.MILLER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 21, 2021

They are easy to talk with they explain everything and willing to answer all you questions More

by SFESTA833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Bay Ridge Subaru responded

Hi, SFESTA833! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 21, 2021

Professional, On time, Nice staff, Very clean, comfortable waiting room, just bit hot, Thank you More

by sholombrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 22, 2021 -

Bay Ridge Subaru responded

Hi, sholombrod! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 21, 2021

It was incredibly easy to make an appointment for our 6 month service, everyone I dealt with was polite, friendly and efficient. The waiting room is comfortable and spacious, and my car was delivered back More

by JANETZIM7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie
Oct 22, 2021 -

Bay Ridge Subaru responded

Hi, JANETZIM7! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 21, 2021

Very prompt. Explained what was to be done. Pleasant and friendly. Work was completed in the time I was promised. More

by PAULINA.MURATORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest
Oct 22, 2021 -

Bay Ridge Subaru responded

Hi, PAULINA.MURATORE! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 21, 2021

I was really disappointed (and a bit angry) that I had to wait 5 hours for an oil changed and brake job. I had an 8 AM appointment, to which I arrived early and expected to leave by 10-11 AM but did not get More

by SUEANNLACASSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
Oct 29, 2021 -

Bay Ridge Subaru responded

Hi, SUEANNLACASSE! we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

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