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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

October 29, 2021

The representatives are always friendly and helpful. Anastasia explained the problem with my tire and explained why it should be replaced. More

by MCCARTHYT73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, MCCARTHYT73! Thank you for the 5-star rating. We're happy to hear that working with Anastasia elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 29, 2021

Fantastic customer service, but mechanics were unresponsive to my issues. Also, my Subaru is the worst car I have ever driven. What a mistake. Can't wait till my three year lease is finished. More

by PRACTICEEARLY307
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2021

Bay Ridge has always been prompt, efficient, and courteous. It's the best in Brooklyn! More

by MICHAEL_HAMBURG44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, MICHAEL_HAMBURG44! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 28, 2021

I like the work this team does but I hate how long it takes to do repairs. This visit I waited 4 hours for my car to be completed. I even had an appointment. Luckily their waiting area is clean and pleas More

by ERIKA.SACKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastacia
Oct 29, 2021 -

Bay Ridge Subaru responded

ERIKA.SACKIN, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

October 28, 2021

The salesperson was very honest and helpful and gave us good advice about financing and our down payment More

by marksweiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Oct 29, 2021 -

Bay Ridge Subaru responded

Hi, marksweiss! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

As always my visit to bay ridge Subaru was outstanding, Marc from service was extremely pleasant and took care of my car. While Anthony helped me with ordering the 2022 wilderness. Anthony is not only a gr More

by B.EDGEWORTH88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, B.EDGEWORTH88! Thank you for the stellar rating. We're happy to hear that working with Marc and Anthony earned us your loyalty and trust. We look forward to working with you and your son again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

The staff was very helpful and attentive. The work was completed in the time frame they had stated, they explained the problem again and showed me the completed work before I left the service area. The s More

by ROINA0986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, ROINA0986! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

The people are lovely, they are very accommodating and really listen to the customer concerns More

by STEPHANIELABES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star rating. We're happy to hear that working with the team led to such a positive experience. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

The service department was extremely attentive and competent. They explained everything. When it was completed they reviewed the completed work. More

by ROINA0986
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, ROINA0986! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 27, 2021

the people are lovely-they are always accommodating and attentive to customer concerns (even for customers who are not technology savy) More

by STEPHANIELABES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Oct 28, 2021 -

Bay Ridge Subaru responded

Hi, STEPHANIELABES! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

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