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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

November 02, 2021

Great and efficient service. I have my Tribeca inspection and service year round at Bay Ridge Subaru. Easy to schedule appointment online or on phone. More

by ABLEONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Bay Ridge Subaru responded

Thank you for the high rating, ABLEONG! We're delighted to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

November 01, 2021

Great service! Bay Ridge Subaru was able to help me get in and out quickly. More

by Clbk1217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Nov 02, 2021 -

Bay Ridge Subaru responded

Hi, Clbk1217! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to your next visit. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

November 01, 2021

Waited 3.5 hours for an inspection & oil change, very busy with lots of cars. More

by SIMPLEPLEASURESFORME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vanessa
November 01, 2021

Usually great service until this past Saturday. Five hours for a simple service recall. I had to threaten to back my car out of the work bay - miraculously it was finished More

by ZEUSMEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
November 01, 2021

Everyone was friendly and generally helpful for my first time purchasing a car, however they did not follow through and help me send the window sticker to my insurance as promised. They said to text or call More

by rg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Grippo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

Bay Ridge Subaru responded

rg, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Please reach out to me using this number 718-234-7960 Ext. 109 so I may correct any issues and help you further. Thank you for your patience and we hope to see you again in the future. - Michael A. Chiusano, General Sales Manager

November 01, 2021

I have been very fortunate to only have great experiences at Bay Ridge Subaru. Annastacia was very professional and explained the process and time line of the work that needed to b accomplished. The waiting More

by MCLELLAN.SARAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastacia
Nov 02, 2021 -

Bay Ridge Subaru responded

Hi, MCLELLAN.SARAH! Thank you for the 5-star rating. We're happy to hear that working with Annastacia elevated your experience with us. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 31, 2021

A well oiled in and out process. Very efficient, loaner made it painless. Usual list of needless problems. More

by caroleg47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, caroleg47! Thank you for the high rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Principal Dealer

October 31, 2021

Service accommodation is fast and efficient. We were greeted with warm smile and the customer lounge is cozy with a homey feeling for a sip of fresh brewed coffee More

by JBLEDESMA0831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, JBLEDESMA0831! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

October 29, 2021

Excellent service. We got the shipment on time. Overall we are satisfied with your service. Would definitely recommend More

by VANDALOVSKY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia Babayeva
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, VANDALOVSKY! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

October 29, 2021

It took only a few minutes for the car to be accepted for service and the staff was very efficient and welcoming. I was given a very accurate estimate of how long it would take for a NYS inspection, an oil More

by JRAKIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Bay Ridge Subaru responded

Hi, JRAKIS, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

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