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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

November 09, 2021

Good service quick response and had answers to all questions. Would recommend dealer. Thank you again. More

by MRGIANFRANCOMORETTA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Nov 10, 2021 -

Bay Ridge Subaru responded

Hi, MRGIANFRANCOMORETTA! Thank you for the 5-star rating. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Take care! Sincerely, Tom Ruggiero, Dealer Principal

November 09, 2021

Marc runs a tight shop, he is efficient and right on.........gives estimated price and time car will be ready,,, the shop is clean and more so the waiting room it is a pleasure to bring my outback More

by JFCLARK911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bay Ridge Subaru responded

Hi, JFCLARK911! Thank you for the 5-star rating. We're happy to hear that working with Marc elevated your experience with us. We look forward to working with you again soon. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 09, 2021

Ernest was my service rep and he had me in and out in the time he said it would take to complete the job. More

by VINNY1068
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest
Nov 10, 2021 -

Bay Ridge Subaru responded

Hi, VINNY1068! Thank you for the 5-star review. We're happy to hear that working with Ernest led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 09, 2021

The service department and service rep took great care of me, proactively identifying repairs that needed to be made and addressing the issues I raised. More

by RICHARD.INZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Annastacia
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, RICHARD.INZ! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 09, 2021

Great customer service! Sales rep Andre and the store manager Michael were just amazing! They made my transition into my new Subaru seamlessly. I highly recommend anyone looking for a new Subaru to check More

by NSN92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Bay Ridge Subaru responded

Hi, NSN92! Thank you for the stellar rating. We're happy to hear that working with Andre and Michael earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Marc should be promoted or given a substantial increase in pay. From intake to completion was excellent experience More

by PIRMIC1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, PIRMIC1! Thank you for the stellar review. We're happy to hear that working with Marc elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Ernest was a great service advisor to work with. The entire process from drop off, to pick up was easy and painless. Communication was excellent. I highly recommend Bay Ridge Subaru Service. More

by MRSD446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Wan
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, MRSD446! Thank you for the stellar rating. We're happy to hear that working with Ernest earned us your recommendation. We look forward to your next visit. Take care! Sincerely, Tom Ruggiero, Dealer Principal

November 08, 2021

Very happy with service provided. Bay Ridge Subaru makes it easy to have your car serviced with, punctual appointments, loaner car availability and addressing all service issues. Thank you Bay Ridge Subaru! More

by GKALLTHEWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annastcia
Nov 09, 2021 -

Bay Ridge Subaru responded

Hi, GKALLTHEWAY! Thank you for the 5-star review. We're delighted to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

November 05, 2021

Great courteous efficient service I would highly recommend you to anyone for car purchase and service More

by FREDDAWIEDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Nov 08, 2021 -

Bay Ridge Subaru responded

Hi, FREDDAWIEDER! Thank you for the stellar rating. We're delighted to hear that your positive experience earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

November 05, 2021

Cornelius was very helpful and I was able to get the car I wanted. The only time I feel truly upper class and living the American dream is when I am around new cars in a dealership. It makes me feel reborn More

by AIMSKEELOU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Nov 08, 2021 -

Bay Ridge Subaru responded

Hi, AIMSKEELOU! Thank you for the 5-star review. We're happy to hear that working with Cornelius led to such a positive experience. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

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