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Bay Ridge Subaru
Brooklyn, NY
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,372 reviews
December 21, 2015
Excellent! David Rodney and the Subaru staff at Cropsey Avenue are FIRST RATE! David was extremely knowledgeable, professional, and patient. He was not "in your David Rodney and the Subaru staff at Cropsey Avenue are FIRST RATE! David was extremely knowledgeable, professional, and patient. He was not "in your face", as I have experienced at other dealerships. He was quick to answer my questions via email and made the whole process a seamless and flawless transition from old car to brand new Impreza! More
by MightyV
Employees Worked With
Rick A., David Rodney, Craig Miller
December 08, 2015
Excellent experience Patricia answered every question we had and addressed every concern about the car. The entire experience was very smooth and we would definitely buy f Patricia answered every question we had and addressed every concern about the car. The entire experience was very smooth and we would definitely buy from Patricia again. More
by xlporkchop
Employees Worked With
Patricia Froncillo
December 01, 2015
fixed problem in seconds Kevin and Karen were great. My outback gas cap door would not open. They fixed it immediately and then told me there was no charge. Kevin and Karen were great. My outback gas cap door would not open. They fixed it immediately and then told me there was no charge. More
by floyd
Employees Worked With
Karen, Kevin Seeraj
November 09, 2015
Easy Breezy PETER MARCONI MADE THE RETURN OF MY HONDA AND THE PICK UP OF MY SUBARU AN EASY AND CAREFREE EXPERIENCE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO M PETER MARCONI MADE THE RETURN OF MY HONDA AND THE PICK UP OF MY SUBARU AN EASY AND CAREFREE EXPERIENCE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO MY FRIENDS. More
by ROCKAWAYJOHN
Employees Worked With
Peter Marconi
November 04, 2015
Happy customer I had a very courteous sales person. The car was delivered as promised. No haggle. I was given choices of the features and not pressured to select I had a very courteous sales person. The car was delivered as promised. No haggle. I was given choices of the features and not pressured to select any one. More
by Brooklyn Guy
Employees Worked With
Patricia Froncillo
October 14, 2015
My experience I felt so comfortable and relaxed when I was dealing with the Sales team. They made me feel comfortable to get my Subaru there and informed me everyth I felt so comfortable and relaxed when I was dealing with the Sales team. They made me feel comfortable to get my Subaru there and informed me everything inside and out of my new car. I will be returning when my lease is up and also bring it there when I need everything that is done and needed for my car. More
by JamesSI0925
October 03, 2015
Unprofessional & Unprepared Horrible experience, I "scheduled a test drive" through their website only to get there the next morning and have the car still be inside. When I aske Horrible experience, I "scheduled a test drive" through their website only to get there the next morning and have the car still be inside. When I asked the salesmen who was appointed to me, Peter Marconi, if we could test drive the car he refused and wanted to speak price first stating "I'm not going to move all these cars if you're going to offer something low". Who in their right mind would offer money on a car they haven't even driven? I spoke to Peter about another car I was considering, same make, same year, different specs, certified and better price. He responded with "maybe you should go by that car then". Thank you Mr. Marconi for the great advice because that's exactly what I did that very day at another friendly, non-pushy, and professional dealership. Funny how a week later this dealership is still calling/e-mailing asking for my business. Even if I hadn't boughten a new car yet I would not return to a place as unprofessional as this. More
by Leo
September 12, 2015
"An Outstanding Experience" I am a savvy, discerning consumer who pays attention to detail and is hard to please. My 2000 Toyota Avalon XLS was totaled one night and I found myse I am a savvy, discerning consumer who pays attention to detail and is hard to please. My 2000 Toyota Avalon XLS was totaled one night and I found myself test driving a Honda Accord XL the following day. It was acceptable. I moved on to Bay Ridge Subaru, where I met with Patricia Froncillo. (Friends had recommended I speak with her) I drove my friend's Impreza to the showroom. The Impreza ride was much like the Accord. After speaking with Patricia, she thought I should test drive a Forester Subaru as it had a similar ride to the Toyota I had driven for 15+ years. Even though it is a 4 cylinder, it has lots of power and a smooth ,silky ride, not to mention a sound system that blew me away! The 2016 Forester sold itself to me! Patricia facilitated a perfect match! Patricia is one amazing salesperson! Not only does she know her stuff, she is detail oriented and passionate about selling quality cars. Patricia has a most engaging personality and a sense of humor that is beyond entertaining! I almost lost sight that I was sitting in a car showroom! I usually think( for a long time) and obsess about large purchases. Well, this experience was a first for me! We discussed the price and terms of the lease and I made a decision to lease the Forester that day. I LOVE MY SUBARU and Patricia. I will be back at the end of the lease to move into another exceptional car. I highly recommend working with Patricia. I have not yet had any experience with the service department, but the staff seems pleasant and helpful in general as I observed them dealing with customers. More
by Ann C
Employees Worked With
Patricia Froncillo
September 03, 2015
Great experience! Corey was great to deal with- friendly, knowledgeable and courteous. Made a potentially stressful experience into a great experience. Much appreciat Corey was great to deal with- friendly, knowledgeable and courteous. Made a potentially stressful experience into a great experience. Much appreciated! Highly recommended! Thanks Corey! More
by D Lee
Employees Worked With
Cornelius Middleton
September 01, 2015
GREAT EXPERIENCE AGAIN! I've been either leasing or buying cars (both domestic and foreign) every 3 yrs for over 30 yrs. Many of these purchases have been time consuming and I've been either leasing or buying cars (both domestic and foreign) every 3 yrs for over 30 yrs. Many of these purchases have been time consuming and a BIG hassle. About 6 yrs ago I found Bay Ridge Subaru. This is now my 3rd Forester from Bay Ridge. I keep coming back to Bay Ridge Subaru due to Patricia Froncillo. She makes the lease process easy and stress free with no pressure. It's apparent that she loves her job and believes in the product she sells. She is an outstanding sales person and a credit to the Subaru corporation. The Service Department is outstanding and also hassle free thanks to Steve Cravotta. Anyone looking to buy or lease a car should definitely make Bay Ridge Subaru their first stop. More
by Ronnie
Employees Worked With
Patricia Froncillo, Steve Cravotta, Craig Miller
