Bay Ridge Subaru

Reliable, quick and accurate - all around good service All around good and prompt service - appointments are scheduled and the car is taken in on time and the work was done in less than the promised time All around good and prompt service - appointments are scheduled and the car is taken in on time and the work was done in less than the promised time More

Excellent as always They are friendly, courteous and thorough . They keep you informed of what is going on how much time it will take and make sure you’re comfortable They are friendly, courteous and thorough . They keep you informed of what is going on how much time it will take and make sure you’re comfortable More

Happy Subaru driver Joe made the process of getting a new lease quick and easy. He was very responsive to my emails and was willing to work with me until we got to a plac Joe made the process of getting a new lease quick and easy. He was very responsive to my emails and was willing to work with me until we got to a place we were both happy. I had to wait two months for my 2019 Crosstrek, but it was worth it. I am one happy Subaru driver thanks to Joe and Bay Ridge Subaru! More

Service representative was courteous, helpful. and honest. She advised me as to the process of the work to be done and the length of time that it would take representative was courteous, helpful. and honest. She advised me as to the process of the work to be done and the length of time that it would take. More

Joseph Teti is amazing! Joseph Teti made the car purchasing experience very pleasant. He is honest and transparent, and his service exceeded expectations. Would refer to fami Joseph Teti made the car purchasing experience very pleasant. He is honest and transparent, and his service exceeded expectations. Would refer to family and friends. More

problem with front windows The dealership technician was not able to locate a problem with front windows. Front windows goes half way up and then down. Had to search for resolut The dealership technician was not able to locate a problem with front windows. Front windows goes half way up and then down. Had to search for resolution on internet. I found a solution and resolved the problem by my self in 5 min. More

Under renovation and disorganized Got an appointment easily for break job. Nice service area reception, good explanation of process and time to pickup. Once at cashier upon pickup, wai Got an appointment easily for break job. Nice service area reception, good explanation of process and time to pickup. Once at cashier upon pickup, waited in a very unprofessional and disorganized workspace with phones ringing off hook. Paid and picked up car, drove home only to have my tire indicator read low air. Really upset that simple customer service issues like this are not standard courtesies. More

Satisfied Customer This was my first time there. I was there for an airbag recall appointment. From the moment I entered the premises each Subaru representative I enco This was my first time there. I was there for an airbag recall appointment. From the moment I entered the premises each Subaru representative I encountered made me feel valued as a customer! I would definitely recommend Bay Ridge Subaru to a fellow “Subarubian!” More

Satisfied Customer Always do a great job! Purchased my 2004 WRX from Bay Ridge Subaru and have been a satisfied customer ever since, My rep, Marc D'Ottavio, is helpful Always do a great job! Purchased my 2004 WRX from Bay Ridge Subaru and have been a satisfied customer ever since, My rep, Marc D'Ottavio, is helpful, accommodating, and gets the job done. See my review on your Facebook page. More

NYS Inspection I now live locally, but I purchased my Outback when I lived New Jersey, and have been going back to that dealer for most service appointments. I chose I now live locally, but I purchased my Outback when I lived New Jersey, and have been going back to that dealer for most service appointments. I chose Bay Ridge Subaru for my most recent NYS Inspection, and an oil change. I was pleased with the service and found everyone there most pleasant, even though it was 7:30 am on a rainy Saturday. They were so friendly and courteous. This would be a 5-star review but compared to other Subaru dealerships the waiting area and restrooms are rather crude; however, to be fair, they seem to be under construction. More