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Bay Ridge Subaru

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

November 30, 2021

Great customer services. Raymond was extremely helpful, professional and friendly. patiently answered all my questions. More

by breena.long
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
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Dec 01, 2021 -

Bay Ridge Subaru responded

We are thrilled to see your glowing review of Raymond and our team! Thank you for supporting Bay Ridge Subaru, it means a lot that you are a happy customer. Safe travels ahead!

November 30, 2021

Professional and easy to work with. All the t’s were crossed and the i’s doted. We are a repeat customer and glad to be one More

by mdoonan50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
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Dec 01, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

November 30, 2021

The staff was very freidendly and knowledgeable They addressed all my needs and instilled confidence on my selection of dealership and brand and ultimately my purchase of my new vehicle. I will recomme More

by mlperez365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond, Mark Wildman, Raymond Duran
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Dec 01, 2021 -

Bay Ridge Subaru responded

It's great to hear that our team was especially friendly and knowledgeable during your purchase experience. This is our goal here at Bay Ridge Subaru! We're thrilled that you're pleased with your new vehicle!

November 24, 2021

I feel like the Bay Ridge Subaru service department does an excellent job assessing what your needs are and getting you in and out as quickly as possible. Mark is awesome More

by Supercharged
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Nov 29, 2021 -

Bay Ridge Subaru responded

Thank you so much for taking a moment to share your enthusiasm for Mark and the Bay Ridge Subaru team! We're happy to address all your service needs for you, and we hope you'll continue to rely on us as the miles add up!

Nov 29, 2021 -

Supercharged responded

You guys are great 👍🏼

November 23, 2021

Very efficient and organized. They respected the appointment timevand had the car ready that same day. More

by stgermain7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
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Nov 23, 2021 -

Bay Ridge Subaru responded

We are happy to hear that you're a satisfied customer. Thank you for trusting your vehicle with our Bay Ridge Subaru team! We will be here to assist with your future auto needs.

November 23, 2021

Everyone was terrific. My car developed problems that I would not suspect in a Subaru and both the dealer and Subaru USA helped resolve my issues. More

by RCON23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Nov 23, 2021 -

Bay Ridge Subaru responded

We're very pleased to hear that Bay Ridge Subaru was able to address your concerns. Thank you for giving us a great review. Please let us know if there is anything else we can help you with. Safe travels!

November 23, 2021

Friendly and knowledgeable staff and punctual service. Keep me updated throughout my service appointment. Was painless More

by SETH.R.LEVINE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but was excellent
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Nov 24, 2021 -

Bay Ridge Subaru responded

Seth, thank you for the great review! We appreciate your business and are happy to hear that the Bay Ridge Subaru team delivered such a seamless service experience. Drive safely, and we hope to see you back!

November 23, 2021

Everyone was nice and helpful, but the service seemed exceptionally expensive compared to other Subaru dealers I've been to. More

by cwbk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
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Dec 08, 2021 -

Bay Ridge Subaru responded

While we appreciate the kind feedback about our team, the rest of your review is disappointing to read. We strive to deliver top-notch service at a competitive value, and it is concerning that this was not better reflected in your time working with us. I would appreciate the chance to speak with you to see if there is anything more I can do to help clear things up. If you are willing to discuss this further, please give me a call directly. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

November 23, 2021

Ernie was a great help and communicator and the mechanics who worked on my car cured every ailment it had. More

by APERLMAN32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie, Sabina Triunfel
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Nov 24, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that Ernie went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back again at Bay Ridge Subaru!

November 20, 2021

Great service, helpful staff, nice waiting area, would use Bay Ridge Subaru as my go to dealer. More

by LT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest was super helpful and awesome!
Report | Print
Nov 22, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back!

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