Bay Ridge Subaru

Cornelius is the best I was a bit worried because my former excellent Subaru salesperson retired but as soon as I met Cornelius, I knew I was in good hands. He was not only I was a bit worried because my former excellent Subaru salesperson retired but as soon as I met Cornelius, I knew I was in good hands. He was not only extremely knowledgeable about the Subaru, he also knew a lot about the other cars I was considering. He was a pleasure to work and made everything from the test drive to the final purchase, smooth and easy. More

Servicing my 2019 Subaru Forester. had an appointment set up for my 1 year service and as soon as we pulled in the service man came over and addressed us by name. Explanation of what se had an appointment set up for my 1 year service and as soon as we pulled in the service man came over and addressed us by name. Explanation of what service was to be performed and price was excellent. A small part had to be ordered for the exterior of the car which once received would need painting to match the car color. This took 3 business days and a message was sent to me that it was ready to be picked up. It took only a few minutes for them to get the part and snap it in before we were on our way home. By the way a few weeks ago I had trouble changing the clock back the 1 hour. Called Joe Teti and he said, drop by at my convenience at which time he got into my car changed the setting and spent time going thru the many steps as I wrote them down, More

Outstanding as always When you drive up someone greets you and knows you and is ready to help. Mark is an excellent service representative and even the temporary waiting ar When you drive up someone greets you and knows you and is ready to help. Mark is an excellent service representative and even the temporary waiting area is comfortable. More

Thorough and courteous Good maintenance and great follow-up. One of the Michaels took care of me and was attentive and professional. We bought the Subaru at Johnson's in Mid Good maintenance and great follow-up. One of the Michaels took care of me and was attentive and professional. We bought the Subaru at Johnson's in Middletown and lo and behold, here they are in Brooklyn. More

Cleaning of Air Ducts Around Sun Roof In and out in 1 hour. Per tech, during next oil change clean out ducts. Glad I was able to get the work done before the Winter Holidays. In and out in 1 hour. Per tech, during next oil change clean out ducts. Glad I was able to get the work done before the Winter Holidays. More

The service was done on time and properly.The staff was very The service was done properly. The service was done at the prescribed time. The entire staff was courteous and well informed. Overall it was a good ex The service was done properly. The service was done at the prescribed time. The entire staff was courteous and well informed. Overall it was a good experience. More

Service Was Great, Car is the Problem Nice service people but... My 2 year old Subaru Outback has needed to be jump started three time in the last year. After the last time I brought it in Nice service people but... My 2 year old Subaru Outback has needed to be jump started three time in the last year. After the last time I brought it in to have it check. The service depart ran a diagnostic and found nothing wrong. When the car sits for a few days or its cold that's when the problem occurs. The service people were friendly but they couldn't find anything wrong when there obviously is. I was sent on my way told to return if it occurs again. Another customer told me he had the same problem with his two year old Forester. Not feeling a lot of that Subaru love right now. We'll see where this goes. More

Great service Various lights came on so brought it for service. Diagnosed catalytic converter needed replacement, and also needed to replace the heat shields. Done Various lights came on so brought it for service. Diagnosed catalytic converter needed replacement, and also needed to replace the heat shields. Done earlier than promised, with use of loaner. I'm very happy with the whole experience. More

Quick courteous simple I went to Subaru to have my forester inspected. Although it was busy the lady that helped me was able to get me In and out in less than an hour. She w I went to Subaru to have my forester inspected. Although it was busy the lady that helped me was able to get me In and out in less than an hour. She was pleasant courteous and very helpful. The process was seamless. I am very happy with the service. This my third Subaru and I always take my vehicles to this dealership for service. Thank you More