Bay Ridge Subaru

Pleasant experience I brought my Forester in to ensure it’s performance during the winter months. The service department performed a 25 point check and changed the oil in I brought my Forester in to ensure it’s performance during the winter months. The service department performed a 25 point check and changed the oil in a timely fashion. I was very pleased with the service I received. More

Excelent service-no additional sales hassle Professionally handled our specific service request, without hassling us for any additional "required" or recommended needed services, and it took les Professionally handled our specific service request, without hassling us for any additional "required" or recommended needed services, and it took less time than we expected More

An Absolutely Great Experience The last time I purchased a car was in 1990. Looking forward to leasing a new car, Sabaru Forester or Outback, was quite frightening. Mr. Cornelius Mi The last time I purchased a car was in 1990. Looking forward to leasing a new car, Sabaru Forester or Outback, was quite frightening. Mr. Cornelius Middleton made my leasing experience so easy because of his patience and understanding of what I wanted. We had been in contacting for over a year. He kept in contact and provided me with excellent service that made the ordeal quite easy, especially in assisting me in accomplishing this ordeal, successfully. I appreciated his knowledge about the Forester, that I leased and look forward to its performance. In short, Mr. Middleton, a true professional with an extremely pleasant demeanor, who does his job in a manner that the company should be proud to have him on its team. Kuddos to Mr. Cornelius Middleton!! More

Timely, dependable, friendly service for my 1999 Outback 1 week before Thanksgiving I realized I had to have the rear hatch on my 1999 Outback repaired before leaving NYC to spend the holiday helping my mom 1 week before Thanksgiving I realized I had to have the rear hatch on my 1999 Outback repaired before leaving NYC to spend the holiday helping my mom move things between storage units in Maryland. Of course the service schedule was full when I called on Friday. So Monday morning I was there 8am, begged for service by Wednesday, and was accepted. The work was finished as promised on Tuesday, including new windshield wipers. I picked the car up 11am Wednesday and got to Mom's 4pm as promised, just avoiding the worst of the holiday traffic. On Thanksgiving my son-in-law was called back to work in New Jersey (he's in the Coast Guard) but because my car was repaired, I was able to offer my daughter and her kids transport back to New Jersey on Saturday as originally planned. So my son-in-law was able to go back to work Thursday night, my sister and I got my Mom's storage move complete Friday, and Saturday I got to spend 2 hours at a trampoline park with my daughter and grandkids before taking them home Saturday afternoon. That evening I completed the journey back to NYC safely despite driving rain the whole way, thanks to my brand new windshield wipers and my perfectly maintained Outback. Thank you Bayridge Subaru for saving my family holiday! More

Service perfect Quick, clean, reliable. Newer wait for long time, always got confirmation call. Always good quality and very polite staff. My 4th Subary and always us Quick, clean, reliable. Newer wait for long time, always got confirmation call. Always good quality and very polite staff. My 4th Subary and always using this service. More

Dependable Had an issue with the GPS/Head Unit that required a complete replacement. Unit was on back-order but Pamela arranged for a loaner car during this tim Had an issue with the GPS/Head Unit that required a complete replacement. Unit was on back-order but Pamela arranged for a loaner car during this time. was kept updated during process and all worked out. More

Great and timely service. Tom was very professional/helpful . Would recommend this dealership to my friends and family. I picked up my Subaru ascent recently and it was a painless experience . Would recommend this dealership to my friends and family. I picked up my Subaru ascent recently and it was a painless experience More

good service Bay Ridge Subaru service is always prompt and on target, Marc is always very professional. This is my 4th Bay Ridge Subaru. Will be back. Bay Ridge Subaru service is always prompt and on target, Marc is always very professional. This is my 4th Bay Ridge Subaru. Will be back. More

Efficient Professional service I have recently moved but still like to bring in my car to Bay Ridge Subaru. Marc and the entire crew are professional and user friendly. Just the Bes I have recently moved but still like to bring in my car to Bay Ridge Subaru. Marc and the entire crew are professional and user friendly. Just the Best! More

Awesome Service from Pamela Morgan I had a wonderful experience working with Pamela Morgan for the airbag recall for my 2009 Outback. She was very personable, kept in communication whi I had a wonderful experience working with Pamela Morgan for the airbag recall for my 2009 Outback. She was very personable, kept in communication while the vehicle was being worked on and explained everything that was being done in great detail and with patience. I couldn't have asked for anyone better to work with and her professionalism and courtesy reflects great on the whole service center. More