Bay Ridge Subaru

6 mo checkup This was my 6 mo service on my new Outback 3.R. The Service was done in a thorough and timely manner . Very pleased with everything.. This was my 6 mo service on my new Outback 3.R. The Service was done in a thorough and timely manner . Very pleased with everything.. More

servicing and recall they did a good job getting me a loaner car for free and getting my car back the next day. car was fixed. i also got annoil change as well. they did a good job getting me a loaner car for free and getting my car back the next day. car was fixed. i also got annoil change as well. More

Oil change & multi-point inspection: great express service! The service managers and staff are friendly, polite, and professional. Any repairs needed and the prices are carefully explained. The mechanics do g The service managers and staff are friendly, polite, and professional. Any repairs needed and the prices are carefully explained. The mechanics do good work. I have no complaints. More

The service center is under re-construction for ~ 1 year Because of re-construction it is over crowded. The car had problem with battery (needed to be booted 2 days in the rows), so I asked to check/change Because of re-construction it is over crowded. The car had problem with battery (needed to be booted 2 days in the rows), so I asked to check/change the battery & apply a programming change , which may help to reduce power drain because I started to drive the car only for short distances in Brooklyn, NY. The 8:30 appointment took 3 hrs. to finish with most important problem not taken care:: I asked to apply a programming change according to service bulletin , which was not done. More

I appreciate having received great service I was assisted by a consummate professional who seemed to know her stuff and willing to share information. She was kind, knowledgeable, patient and ov I was assisted by a consummate professional who seemed to know her stuff and willing to share information. She was kind, knowledgeable, patient and overall provided such noteworthy service that I felt compelled to thank her. By the way, I was in and out in no time! That Subaru provides positive, informative experiences like this to women tends to make me even more loyal to the brand. One disappointment ...I am unable to buy one of Subaru's promotional dog water bowls with the orange Crosstrex decal...so darn cute...I want to buy one. More

Odd place The gentlemen who ultimately helped me was very polite and informative and great but to get to him I had to get through three other employees who seem The gentlemen who ultimately helped me was very polite and informative and great but to get to him I had to get through three other employees who seemed half-asleep and angry and confused that I was there. Initially thought I was at the wrong location based on how I was received. Two separate employees told me that I couldn’t have my tires rotated in express even though it clearly says I could on website and when I called ahead (the helpful gentleman who ultimately took care of me confirmed that they would rotate them if needed) Very weird, very surreal. Very unclear on where I should go. Certainly did not feel welcome. Waiting area was poor. No coffee as advertised, only one outlet to charge phone that I had to wait to use. More

professional, courteous, cooperative, My wife brought the car in for a 30,000 mile service. The people she dealt with at Subaru were helpful in explaining to her the work that had to be do My wife brought the car in for a 30,000 mile service. The people she dealt with at Subaru were helpful in explaining to her the work that had to be done and the time it would take to finish the checkup. Surprise, it was completed earlier than the time given. Thanks More

Our Subaru Outback We just purchased a 2019 Subaru Outback. Bay Ridge made the experience easy and smooth. Anthony was very on top on things and make the process hassle We just purchased a 2019 Subaru Outback. Bay Ridge made the experience easy and smooth. Anthony was very on top on things and make the process hassle free. We communicated with him over the phone and by the time we arrived to the dealership, he already had all the paperwork ready for us to just sign. We also. got a pretty good price on our car, better than any other dealership! Anthony also went through all the features of the car with us and explained how everything works which was super helpful. More

Quick and efficent Came at a god time just one hour wait awesome oil change last six months better value overall Hope my Forester will last longer than my outback Please Came at a god time just one hour wait awesome oil change last six months better value overall Hope my Forester will last longer than my outback Please inform Subaru not to call me about getting an extended warrenty please!!!! More

general service love the upgraded facility so far. The staff was polite and knows what they are doing. It was good to see familiar faces all the time. Will do thei love the upgraded facility so far. The staff was polite and knows what they are doing. It was good to see familiar faces all the time. Will do their best to get me out of there as soon as possible. More