Bay Ridge Subaru

Friendly and efficient I bought my outback from this location and am now getting to know the service aspect of it. They are friendly, efficient and professional. I bought I bought my outback from this location and am now getting to know the service aspect of it. They are friendly, efficient and professional. I bought my big dog to wait the necessary two hours and everyone was kind and affectionate with him (something I hadn't expected. Everything was done faster than predicted. Both the folks who answer the phones and the people doing the work are great. Very positive experience. More

Good Service Good customer service. Very Knowledgeable. Nice vehicle. Appointment was kept on time. Detailed explanation of the vehicle was given. Financing inform Good customer service. Very Knowledgeable. Nice vehicle. Appointment was kept on time. Detailed explanation of the vehicle was given. Financing information was clear. Very happy. More

Maintaince This dealership has a staff that is always courteous. They are very professional and knowledgeable. They go by appointment and we never wait to long. This dealership has a staff that is always courteous. They are very professional and knowledgeable. They go by appointment and we never wait to long. I highly recommend them. More

Pleasant, attentive and efficient customer service , thank you Alicia and Mark. Arranged with Subaru of America to get my 167K mile, '03 Outback inspected as per Takata airbag recall. Ended up not need , thank you Alicia and Mark. Arranged with Subaru of America to get my 167K mile, '03 Outback inspected as per Takata airbag recall. Ended up not needing replacement but having additional work done on my "16yr old lady". The work was done, and all is well. I even looked into a Crosstrek, but nah - looking forward to another 100K essentially carefree Outback miles. More

Fast, efficient service, reasonably priced. It was the time to service my vehicle according to the sticker on my windshield. I am busy at work for the entire days on the weekdays, so came to Bay It was the time to service my vehicle according to the sticker on my windshield. I am busy at work for the entire days on the weekdays, so came to Bay Ridge Subaru in the Saturday morning. My car was immediately taken and the service was done less than an hour. The staff was experienced and polite. More

Good and getting better.., They’re under construction for full site renovation; hopefully when done waiting for cars getting serviced will be shorter and with amenities such as They’re under construction for full site renovation; hopefully when done waiting for cars getting serviced will be shorter and with amenities such as a decent coffee machine... offering shuttle to subway (within having to ask) would be useful too. More

New Outback - Great Experience Okay, so we knew EXACTLY what we wanted, it was just a matter of test driving to confirm and seeing if the dealership had the model in stock. Our s Okay, so we knew EXACTLY what we wanted, it was just a matter of test driving to confirm and seeing if the dealership had the model in stock. Our salesman, Anthony, could not have been more patient and gracious. The entire staff at Bay Ridge Subaru is great, as well. This is our second Subaru and we bought the first one from Bay Ridge; we wouldn't have thought to go anywhere else! More

Service went very well. Pamela kept in touch with me all through the day and for pick up. She was very professional and caring Thank you went very well. Pamela kept in touch with me all through the day and for pick up. She was very professional and caring Thank you More

Recent Service Visit I arrived a bit late and Subaru Service staff were accommodating. The service - annual state inspection - was completed sooner than estimated, which I arrived a bit late and Subaru Service staff were accommodating. The service - annual state inspection - was completed sooner than estimated, which was nice. Looking forward to a newly renovated waiting area though. More

Love this place I’ve come for routine service two times since moving to Brooklyn and both times the scheduled work is done on time and to estimate. Really friendly fo I’ve come for routine service two times since moving to Brooklyn and both times the scheduled work is done on time and to estimate. Really friendly folks there too. More