Bay Ridge Subaru

Working with Pamela was smooth and easy. Pamela gave clear concise information. She let me know exactly what to expect and accurately and promptly communicated with me on the status of my ve Pamela gave clear concise information. She let me know exactly what to expect and accurately and promptly communicated with me on the status of my vehicle. she is very friendly and knowledgeable. More

Tricky and dishonest service from the financial manager They offered a lower price to get a deposit and after receiving it, when I arrived to sign papers, financial manager R.Malinov increased monthly payme They offered a lower price to get a deposit and after receiving it, when I arrived to sign papers, financial manager R.Malinov increased monthly payment by 20%. After a lot of arguments, they lowered it by 10%, but I spent 2-3 hours waiting and arguing with them. More

Faster than expected service The only improvement would be to give the coupons or discounts automatically when showing up instead of losing them because the coupon is on the other The only improvement would be to give the coupons or discounts automatically when showing up instead of losing them because the coupon is on the other side of the Verrazzano Bridge and the toll is high. More

Did the job Repair was more complicated than anticipated and took longer. Well served by staff who kept me informed about choices and progress. Service was covere Repair was more complicated than anticipated and took longer. Well served by staff who kept me informed about choices and progress. Service was covered by the warranty. More

problem solved definitely one of the best dealerships ive been to. between professionalism, service, and being genuine, they got it right. i plan on returning, but h definitely one of the best dealerships ive been to. between professionalism, service, and being genuine, they got it right. i plan on returning, but hopefully wont need to have my vehicle serviced again for a while. More

60,000 mile checkup The staff here is always helpful and knowledgeable. I trust the work that they do and I love my Forester. I would definitely buy another Subaru The staff here is always helpful and knowledgeable. I trust the work that they do and I love my Forester. I would definitely buy another Subaru More

Customer for many years. Fast, efficient, friendly customer service. I have been a customer for almost 10 years now. Some of the employees have changed, but the service has be Fast, efficient, friendly customer service. I have been a customer for almost 10 years now. Some of the employees have changed, but the service has been the same. More

Got work done quickly I went in on a Saturday to get a headlamp changed and my battery checked. I knew the battery was near the end and was not surprised that it needed re I went in on a Saturday to get a headlamp changed and my battery checked. I knew the battery was near the end and was not surprised that it needed replacement. Despite the additional work, I was out in less than two hours on a fairly busy morning. More

SERVICE EVERYTHING THAT WAS NEEDED WAS DONE IN A TIMELY MANNER. THE EMPLOYEES WERE COURTEOUS AND MAINTAINED A FRIENDLY MANNER THROUGHOUT. i HAVE NO COMPLAIN EVERYTHING THAT WAS NEEDED WAS DONE IN A TIMELY MANNER. THE EMPLOYEES WERE COURTEOUS AND MAINTAINED A FRIENDLY MANNER THROUGHOUT. i HAVE NO COMPLAINTS WITH THE SERVICE. More

Efficient service I regularly have my car serviced at Bay Ridge Subaru, where I bought it. The setup these days for service appointments is straightforward, easy and ef I regularly have my car serviced at Bay Ridge Subaru, where I bought it. The setup these days for service appointments is straightforward, easy and efficient. The drop-off is quick, the timeline is transparent and all in all it was a good experience. More