Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Always a great experience! I continue to be impressed with the service from the Bay Ridge Subaru staff. I'm on my 2nd Forester that I bought from Peter Marconi and the service d I continue to be impressed with the service from the Bay Ridge Subaru staff. I'm on my 2nd Forester that I bought from Peter Marconi and the service department always does a great job. More
Timely and Complete Service Took vehicle in for recall services and regular maintenance was then suggested because it was due soon. The entire process was completed in less time Took vehicle in for recall services and regular maintenance was then suggested because it was due soon. The entire process was completed in less time than projected and saved me a second trip for the regular maintenance service. Looking forward to when the renovations are completed so that the waiting area is more comfortable. More
18 Outback recall rear camera mileage reminder Friendly staff and do not belittle customers, willing to answer questions . Service area once completed will be good and looking forward to visit. On Friendly staff and do not belittle customers, willing to answer questions . Service area once completed will be good and looking forward to visit. One down side was my first appointment the computer system lost it and took me two attempts for one service More
Brakes They were very nice on the phone to get an appointment when I arrived Pamela was also very nice and helpful throughout the time there. They were very nice on the phone to get an appointment when I arrived Pamela was also very nice and helpful throughout the time there. More
Above and Beyond Excellent body work. AND the addition of detail cleaning did not go unnoticed. Thank you!!! All items we wanted checked were and where necessary Excellent body work. AND the addition of detail cleaning did not go unnoticed. Thank you!!! All items we wanted checked were and where necessary returned to normal! Loved our Subaru rental too (but we’re glad to have our “baby” back). Staff were (as always) professional, efficient and friendly. Thanks, again! More
Excellent customer 3 The facility is conveniently located. Everyone one working there is pleasant and ready to help. The required work was explained to me in easy to und The facility is conveniently located. Everyone one working there is pleasant and ready to help. The required work was explained to me in easy to understand vocabulary and although the place is under renovation, the staff does their best to make you comfortable More
In and Out Came in for a NYS Inspection, oil change, recall fix and a last minute tire patch. Service said the car would be ready in 2 hours...it was ready in u Came in for a NYS Inspection, oil change, recall fix and a last minute tire patch. Service said the car would be ready in 2 hours...it was ready in under 90 minutes. Very happy I just needed a plug and not a new tire. More
Switch replaced under guarantee I did not receive prompt notification that a part was in. When I arrived for my appointment to have it installed, Pamela handled the matter professio I did not receive prompt notification that a part was in. When I arrived for my appointment to have it installed, Pamela handled the matter professionally. More
great service for you and your car! Everything about Bay Ridge Subaru is fast, efficient and organized. The service professionals are exactly that-professional. They even walk you to you Everything about Bay Ridge Subaru is fast, efficient and organized. The service professionals are exactly that-professional. They even walk you to your car after your service is complete. They answered all my questions and were very helpful. I will definitely continue to bring my Outback here. More
Scammy Went in for car inspection, came out with a $130+ bill. Subaru has an ongoing recall for wiper issues. They told me that unless I replace them, I w Went in for car inspection, came out with a $130+ bill. Subaru has an ongoing recall for wiper issues. They told me that unless I replace them, I would not pass inspection. The replacement should be free, but by forcing me to pay for wiper exchange, I could be charged for the labor of changing the wipers and the recall. Which is exactly what they did. What would have cost $30 cost nearly $100, and then they had the audacity to tell me that they did me a favor by doing the recall. There continues to be streaks on my wipers, by the way. Avoid this place. Dishonest. More