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Bay Ridge Subaru

Brooklyn, NY

Overview
Employees
Reviews
Vehicles
4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

December 20, 2021

They were efficient and extremely helpful. I arrived early and they were willing to accomodate me. More

by bethcirone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
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Dec 21, 2021 -

Bay Ridge Subaru responded

Your feedback means a lot that we're thrilled to see you had a great experience with the Bay Ridge Subaru team. Thank you and have a wonderful day!

December 19, 2021

I frequent bay ridge service dept with all my service needs , Mark always treats me and others extremely well he is pleasant , professional , respectful, courteous and caring More

by LEONEISNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2021 -

Bay Ridge Subaru responded

Hearing that your experience with Mark was professional, pleasant, and respectful, lets us know that we're making all the right moves when it comes to great service. Thank you for giving Mark such a great shoutout and we hope to see you at Bay Ridge Subaru again next time!

December 18, 2021

Ernest the service rep for my visit was very helpful. I would ask that he be my service rep More

by TIMOHANLON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest
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Dec 20, 2021 -

Bay Ridge Subaru responded

Thank you for giving Ernest your kudos! We're thrilled he was able to provide a seamless service experience. Have a great day! - The Bay Ridge Subaru Team

December 17, 2021

Bay subrau have been my favorite car dealer for over fifteen years I found the employee to be very nice and courteous, I got my subrau at a very good rate, the service department is great ,the service o More

by DHSMITH679@gmail.com
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2021 -

Bay Ridge Subaru responded

This review warmed our hearts! We have thoroughly enjoyed being your automotive provider for all these years and making sure your all your service needs are met. It means more than you know that you continue to refer friends to us because you're so confident in our level of care. We look forward to serving our community for many years to come at Bay Ridge Subaru, and we wish you a very safe and happy new year as well!

December 17, 2021

I don’t do essay questions, especially ones with arithmetic literary requirements and a Wordometer. More

by EDWARDCRES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Report | Print
Dec 22, 2021 -

Bay Ridge Subaru responded

Hi Edward - We apologize if our prompt for a review inconvenienced you. Feedback is a crucial part of making our guest experience a success, which is why we encourage our guests to share about their time with us. We appreciate your business and hope next time you require service, you'll reach out to Bay Ridge Subaru once more!

December 17, 2021

Very professional service from start to finish. Greeted when we arrived .Took one minute to drop off the car took one minute to pick up the car and all the work with professionally done thank you Bayridge More

by BREEZYPOINT230
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

December 15, 2021

There is always some sort of miscommunication with the service dept It is very frustrating dealing with them, from scheduling to services being performed to billing I have never had a smooth process More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patricia Schumacher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2021 -

Bay Ridge Subaru responded

I'm sorry to hear you haven't had better experiences with our team. We aim to facilitate a smooth and seamless service process, and we regret we've fallen short. If you are willing, I'd appreciate the chance to better understand what has gone wrong and how we can improve moving forward. Please consider giving me a call - I hope to hear from you. Best, Andrea Gerace - Service Manager - (718) 232-1900

December 15, 2021

I had a great experience. They take to help me chose the car that I wanted and also were very professional. Will recommend this dealer when purchasing a car. More

by rlamour78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
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Dec 16, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful experience working with the Bay Ridge Subaru team. Drive safely in your new vehicle, and we hope to see you back!

December 15, 2021

Took a little longer of waiting time to get vehicle back (DMV inspection and tire rotation), but waiting area is clean and comfortable for the wait. Good Job! More

by FDEMENAGAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
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Dec 16, 2021 -

Bay Ridge Subaru responded

Thank you for providing us with some feedback. We aim always to do all we can to provide efficient appointments for our guests, and we will continue to make this a priority. We're glad to hear that our waiting area made your visit a comfortable one, and the entire Bay Ridge Subaru team hopes to see you again down the road!

December 14, 2021

Everyone I dealt with was cordial and professional. Anna in particular. The dealership environment was exceptionally clean and sanitized. More

by JANDEWAWRYNEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna in Service deserves 5 Stars.
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Dec 15, 2021 -

Bay Ridge Subaru responded

Your kind feedback for Anna and the Bay Ridge Subaru service team means a lot to us. Thank you for the kind words and we look forward to seeing you again next time!

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