Bay Ridge Subaru

Recall for light assembly Very efficient and honest about how long the service would take. I was there for the Recall on back-up light assembly. Everything went well, have dri Very efficient and honest about how long the service would take. I was there for the Recall on back-up light assembly. Everything went well, have driven car since then and found no problems. More

Fast service, good work. It was time to service the car and I was told that it would be about a 2 hour wait and if I wanted the judgement due to a recall that would take anoth It was time to service the car and I was told that it would be about a 2 hour wait and if I wanted the judgement due to a recall that would take another 20 minutes. The service agent said he would try to expedite it and i was out in less than an hour and a half. More

Recall and service needed😀 Anyone that has a Subaru will ?? This service station, they take care of you promptly and they are personal to. Love then and you will to! Anyone that has a Subaru will ?? This service station, they take care of you promptly and they are personal to. Love then and you will to! More

First experience at Brooklyn Subaru. I was welcomed and greeted and comfortable. I was there for a recall of a brake light at no charge. The plant was easily accessible. I would return I was welcomed and greeted and comfortable. I was there for a recall of a brake light at no charge. The plant was easily accessible. I would return but I have a mechanic closer to home. More

Nasty, rude Manager I was was having a lot of trouble with the door handle of my 2018 Subaru Impreza Sport. The car is not even a year old and I have gotten locked out o I was was having a lot of trouble with the door handle of my 2018 Subaru Impreza Sport. The car is not even a year old and I have gotten locked out of the car two times. When I answered your last survey and explained my fear of being locked out a THIRD time, your Manager Andrew contacted me and told me that the door handle had a RECALL and he set an apt for me to take the car in to repair it. When I called the main headquarters to see why I had not received a notice about the recall I was told that there was NO RECALL. When I approached Andrew when I picked up my car with the fact that the headquarters said that there was no recall he looked me right in the face and in front of many people in the waiting area and said THAT HE NEVER SAID THAT. I was embarrassed and very frustrated. More words were exchanged between us. I am a 67-yr. old woman and I work for the State with Disabled Individuals, I know what I heard him say. Thank God for your representative Kiersten in the Subaru main headquarters. She calmed me down and was so understanding. I felt sorry for her because I unloaded all my frustration on her and she calmly listened. You need more employees like her. She is a GREAT asset to your Company. She went above and beyond to make me feel better about getting my FIRST Subaru and because of her stay with your Company. More

Pamela Morgan was very attentive, friendly, knowledgeable. As I stated above Ms.Morgan was very attentive, friendly and knowledgeable. She was professsional and answered all my questions in detail. She was pa As I stated above Ms.Morgan was very attentive, friendly and knowledgeable. She was professsional and answered all my questions in detail. She was patient and polite. More

great service i went to change my tire. the service was very professional and friendly. i would strongly recommend to anyone. Thank you subaru service for your work i went to change my tire. the service was very professional and friendly. i would strongly recommend to anyone. Thank you subaru service for your work. More

recall Came for recall Your personnel explained that I had 2 other problems which i believed to be accurate Two other problems were addressed and! got out Came for recall Your personnel explained that I had 2 other problems which i believed to be accurate Two other problems were addressed and! got out even earlier than the time allotted. More

One of the most pleasant buying experiences This was one of the most pleasant car buying experiences. No games or tricks that I have seen in some other places.. Everything was very straight forw This was one of the most pleasant car buying experiences. No games or tricks that I have seen in some other places.. Everything was very straight forward and quick. Everybody there was very courteous and professional. I would highly recommend this dealer if you're looking for a Subaru. More

Purchase of Subaru Forester Everyone was very professional and helpful from the time of initial contact through completion of purchase. The appointment was prompt and the instruc Everyone was very professional and helpful from the time of initial contact through completion of purchase. The appointment was prompt and the instructions regarding vehicle operations were comprehensive and clear. Great job. More