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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

June 03, 2019

No pressure, very pleasant purchase experience. This dealership is wonderful. Everyone was pleasant and welcoming. Joe the salesperson was patient and very knowledgeable about the Subaru Outback. More

by VMDELUCA281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Jun 05, 2019 -

Bay Ridge Subaru responded

VMDELUCA281, Thank you for taking the time to tell us about your experience at Bay Ridge Subaru! We are satisfied to hear you left our dealership happy! Thanks again! -BRS

June 03, 2019

Purchase of new Outback My car purchasing experience at Bay Ridge was great. From my first visit, Joe Teti helped me finding the Outback that fit my needs at a competitive pr More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Jun 05, 2019 -

Bay Ridge Subaru responded

ACHECCO, Congrats on your new Outback! We are happy to hear you had a great car buying experience with us! Thank you for shopping at Bay Ridge Subaru! -BRS

June 03, 2019

Worked around my schedule I couldn’t make it back to the shop right away to pick up the car and they service crew sail alright when you get here. More

by LOUISJDEMARCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saida Said, Michael Otero, Pamela Morgan
Jun 05, 2019 -

Bay Ridge Subaru responded

LOUISJDEMARCO, Thanks for your feedback. We are always here if you need help with anything! -BRS

June 03, 2019

Great Service Everyone was very helpful in making sure the right car was chosen for what was needed now. All of the personnel were very professional and I look forw More

by Louis Mitelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Jun 05, 2019 -

Bay Ridge Subaru responded

Louis Mitelman, we appreciate your positive review. Thank you for visiting Bay Ridge Subaru & we look forward to working with you again in the future. -BRS

June 02, 2019

Purchased a new car Bay Ridge Subaru is a wonderful dealership to work with. The staff is very helpful and knowledgeable. There was no pressure to buy. This is my secon More

by Lynn B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Jun 05, 2019 -

Bay Ridge Subaru responded

Lynn B, Thank you so much for your kind words. At Bay Ridge Subaru, we like to treat our customers like family, and our main goal is to ensure that you leave 100% satisfied. Thank you for shopping at Bay Ridge Subaru! We hope to see you again soon! -BRS

June 01, 2019

PROFESSIONAL COURTEOUS and got me back on the Road quickly They got me in quickly. They knew exactly what to do they did everything that I needed them to do and they got me back on the road. He's quickly as I More

by METROWORLDPROPERTIES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Morgan
Jun 05, 2019 -

Bay Ridge Subaru responded

We greatly appreciate your 5 star review! We are happy to hear you were in & out in no time! Thanks for choosing Bay Ridge Subaru! -BRS

June 01, 2019

Long wait, scratched hood. The staff is friendly and helpful, but the wait is long no matter if you made an appointment. Waiting room is uncomfortable and hot, no Wi-Fi. I got m More

by B_AUTO2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Otero
Jun 04, 2019 -

Bay Ridge Subaru responded

On behalf of Bay Ridge Subaru, We're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. -BRS

May 31, 2019

friendly and helpful went for diagnostic and recall repair. everything was professional and i felt as though i was given considerable time to discuss my issues. it took a More

by jaysen256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Otero
Jun 05, 2019 -

Bay Ridge Subaru responded

jaysen256, Thank you for your patience & feedback. We hope to work with you again soon! -BRS

May 31, 2019

An amazing experience There was no pressure to make a purchase. Andre was excellent in providing information. It was not difficult to realize that Subaru is a great car More

by PASTOREVETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Bay Ridge Subaru responded

We are pleased to hear you had an amazing experience with us! Thank you for choosing Bay Ridge Subaru. -BRS

May 30, 2019

Happy with Recall Notice Prompt greeting and everything explained. Pamela was very nice and professional. Was told it could take and hour to hour and a half but done in less More

by gloriam1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Morgan
May 31, 2019 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru. We look forward to working with you again in the future. Safe travels. -BRS

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