Bay Ridge Subaru

Thorough professional service My service visit was for 2 recalls. I called made appointment for recalls. When I arrived I was asked if there were any other issues. Sometimes whi My service visit was for 2 recalls. I called made appointment for recalls. When I arrived I was asked if there were any other issues. Sometimes while driving within the cabin would hear a squeak like a spring They made the recall adjustments. They drove the car but my other issue wasn't happening while they drove the car. I was going to be due for 18 mo service visit, I was asked if I wanted to do this now or reschedule. I appreciated that they saved me an additional visit. The best thing that happened was we were told it would take about 4 hours. We we were out with everything being done in about 2 hours. More

Fast and easy to get help I called to see if I could schedule a routine 24-month service call and was told to just come by any morning. I did before work one day this week and I called to see if I could schedule a routine 24-month service call and was told to just come by any morning. I did before work one day this week and was in and out very quickly. Great service. More

Most professional dealer service I have ever experienced Service technician Pamela was polite, professional, and attentive. She valued my time and completed the service quickly. I will definitely return here Service technician Pamela was polite, professional, and attentive. She valued my time and completed the service quickly. I will definitely return here the next time my Subaru needs service. Thank you Pamela! More

Pleasant and efficient Service is easy to schedule, and done within a reasonable amount of time. Staff is very nice and welcoming. No surprise bills- everything is discussed Service is easy to schedule, and done within a reasonable amount of time. Staff is very nice and welcoming. No surprise bills- everything is discussed as it is found. More

Courteous, no pressure, helpful and responsive sales person. Corey Middleton is a pleasure to work with. He beat the price of 3 leasing companies and another dealership. Before we signed the lease and after we Corey Middleton is a pleasure to work with. He beat the price of 3 leasing companies and another dealership. Before we signed the lease and after we signed the lease he's continuing to make sure we have everything we need. Chris, who taught us the car, was very thorough and yet very patient with our questions. Roy is a remarkable nice financial guy to work with. We look forward to leasing or buying from Bay Ridge Subaru again. One complaint: it took me 20 minutes on the phone (after a lengthy chat session that ended in them saying I had to call) to get Sirius XM radio off of my Forester. I had to convince them that I don't want a free trial of their crude humor and filthy language. I wish Subaru hadn't forced it on me to begin with. More

Very good service at Bay Ridge Subaru I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and c I had an appointment for 6/6/19, for Subaru air bag recall and oil change. The wait that day was shorter than expected. The employees was nice and courteous. Thank you More

fast and friendly service This is the second Subaru that I've leased from Bay Ridge Subaru. We worked with Corey who was friendly, easy to talk to and made us feel comfortable This is the second Subaru that I've leased from Bay Ridge Subaru. We worked with Corey who was friendly, easy to talk to and made us feel comfortable with the new car that we'd be leasing. He respected our time and worked with us to get us into a new Crosstrek efficiently and at a fair price. More

Great service We had a great and very professional experience at this delearship. I'd totally recommend it. Peter was great and he guided us every step of the way. We had a great and very professional experience at this delearship. I'd totally recommend it. Peter was great and he guided us every step of the way. More

oil change Because of all the on-going construction work at the location, I admire all the work done and the customer attention and support. thank you. Because of all the on-going construction work at the location, I admire all the work done and the customer attention and support. thank you. More

Bay Ridge Subaru is *terrible* I have had consistently horrible experiences here. They're dishonest, do poor quality work, and are completely unpleasant and unhelpful. If my car bro I have had consistently horrible experiences here. They're dishonest, do poor quality work, and are completely unpleasant and unhelpful. If my car broke down, I would pay to have it towed hundreds of miles rather than take it back to Bay Ridge Subaru. More