Bay Ridge Subaru

Not as advertised I received an email from Bay Ridge Suburu stating a low price for an oil change. I came in and when I picked up the car the price was almost $80 almos I received an email from Bay Ridge Suburu stating a low price for an oil change. I came in and when I picked up the car the price was almost $80 almost twice as much as advertised. I was later told because my car required synthetic oil. No where did it say that in the email. Very disappointed in the bait and switch. More

First Dealer Whose Service I've Trusted in Many Years I usually only use dealers for warranty work, but I've been using Bay Ridge Subaru fevery six months for three years and plan to continue now that my I usually only use dealers for warranty work, but I've been using Bay Ridge Subaru fevery six months for three years and plan to continue now that my Outback's warranty is over. Granted they're more expensive than an outside mechanic, but I haven't experienced the xx and general dishonesty that I've noticed with previous dealers [Most notably Bay Ridge Honda which, IMO, is terrible]. More

One of my worst experiences ever!!!!! in november 2018,i brought my forester for service on my a.c.to this location they charged me close to $1000.when i went use the a.c,nothing but hot a in november 2018,i brought my forester for service on my a.c.to this location they charged me close to $1000.when i went use the a.c,nothing but hot air.both the manager and the adviser tried to give me the "run around" before they tried to fix the problem a second time.this time they said it was a hose,so they said they changed it and told me the problem was fixed.i picked up my truck and before i got home the a.c was back to blowing hot air again.i pulled over and called them to report the situation a third time.they told me to bring the vehicle back,which i did the next day.at this point after two misdiagnosis the general manager was notified.he immediately became a co conspirator to the service nightmare.they are now trying to get me to pay another $900+ for what they now say is a defective compresser.of course i did refused because i got nothing but the same hot air i came in with in november for my $986.after pleading my case to no avail,i finally decided to let a judge handle sort out this nightmare! off the small claims court!!! More

great location with in my area let me in a rainy day drive the car as long as we needed to get a good idea how the cars feel on the road. let me in a rainy day drive the car as long as we needed to get a good idea how the cars feel on the road. More

Subaru All the people at Bay Ridge Subaru made this a positive for me. They were patient and didn’t pressure me at all. I guess when you have a product at g All the people at Bay Ridge Subaru made this a positive for me. They were patient and didn’t pressure me at all. I guess when you have a product at great as Subaru, no pressure is needed. All in all a good experience and I would recommend Bay Ridge Subaru and Anthony Grippo in particular. More

Recall item,oil change, key wouldn't come out or turn off As I didn't have the highly important appointment. They deemed it important to take the car and they couldn't close it either. Your finance people As I didn't have the highly important appointment. They deemed it important to take the car and they couldn't close it either. Your finance people were very accommodating. More

Better than satisfactory. I was greeted courteously and told the service required would take two hours. This turned out to be an accurate forecast and I was shortly on my way. I was greeted courteously and told the service required would take two hours. This turned out to be an accurate forecast and I was shortly on my way. The dealership is still undergoing renovations, hence this is not a five star review. More

90 Minute Recall Bay Ridge Subaru Service Dept is very well run, I had to take time on my off day to address the Recall and the Service Rep initially said 2 1/2 hours. Bay Ridge Subaru Service Dept is very well run, I had to take time on my off day to address the Recall and the Service Rep initially said 2 1/2 hours. Ninety minutes later my car was ready. It is inconvenient to have to go, but they make it comfortable and expedite quickly. More

Service Synthetic oil change with filter and inspection Quick, efficient, friendly, helpful Highest ratings to all involved Especially Marc, pleasu Synthetic oil change with filter and inspection Quick, efficient, friendly, helpful Highest ratings to all involved Especially Marc, pleasure to deal with Honest, open and concerned he is More

Great service The service dept. at bay ridge Subaru is outstanding. Always a pleasant experience taking my car in for maintenance. My service rep Mark D. Is courteo The service dept. at bay ridge Subaru is outstanding. Always a pleasant experience taking my car in for maintenance. My service rep Mark D. Is courteous, friendly and professional every time. More