Bay Ridge Subaru

New parts installation The parts replacement was fine but the car was returned to me damaged (dents and scratches on the driver's side). I was told to bring the car in on Mo The parts replacement was fine but the car was returned to me damaged (dents and scratches on the driver's side). I was told to bring the car in on Monday July 8th for repairs. Accidents will happen so I understand, however the staff that worked on this car should have informed me as soon as the car was ready for me that an incident happened. Instead the car was returned to me with no indication that it was damaged. More

New Car sale/first with Subaru It was professional from start to finish. I was very pleasantly surprised when everything we handled in the two visits it took to begin through pickup It was professional from start to finish. I was very pleasantly surprised when everything we handled in the two visits it took to begin through pickup of our new Crosstrek was friendly, respectful, ACCURATE and professional. The best car shopping experience this 72 year old has had. More

Leasing a new car. As usual Anthony and Michael took care of us. It was quick, honest and easy to trade in our vehicle and Anthony found us a new one that fit our needs. As usual Anthony and Michael took care of us. It was quick, honest and easy to trade in our vehicle and Anthony found us a new one that fit our needs. Feels like family when we come in! More

Quick, easy and got what I wanted Staff is friendly & helpful. There was no bs. The entire transaction from beginning to end was quick and painless. I told my salesman Joe exactly what Staff is friendly & helpful. There was no bs. The entire transaction from beginning to end was quick and painless. I told my salesman Joe exactly what I wanted and he got me exactly what I wanted and at a price lower than any other dealership in the 5 boroughs. More

Busy summer I didn’t make appointment. Went in for oil change, state inspection and recall. I was told it would be about 2.5 hours for not making appointments. I I didn’t make appointment. Went in for oil change, state inspection and recall. I was told it would be about 2.5 hours for not making appointments. It was more like 3.5 hours. I wish someone would have communicated better. They did not do my oil change because they said I did not need it, hmm. Anyhow, it has been mixed feelings here at this dealership. Sometimes I had excellent service and sometimes I don’t. More

3rd Lease I use this dealership because of Peter Marconi. He is an outstanding salesman and a true gentleman. He will be greatly missed. I hope you have someone I use this dealership because of Peter Marconi. He is an outstanding salesman and a true gentleman. He will be greatly missed. I hope you have someone to replace him! More

Great! Thanks Andre for a smooth and productive process. We returned an old lease and leased a new Forester and were very pleased with how easy it was. Thanks Andre for a smooth and productive process. We returned an old lease and leased a new Forester and were very pleased with how easy it was. More

Not sure Customer service is not what it should be. I’m not talking about the people working there as they seem nice. But is it truly company policy to charge Customer service is not what it should be. I’m not talking about the people working there as they seem nice. But is it truly company policy to charge for a loaner car when a customer spends $800 in service and maintenance? It left a bad taste... More

Excellent speedy service Express Service is convenient and quick. Service crew are very friendly, knowledgeable and professional it’s always a good experience when dealing wit Express Service is convenient and quick. Service crew are very friendly, knowledgeable and professional it’s always a good experience when dealing with this dealership. More

Experienced Good and friendly service Reliable mechanics Sincere and trustworthy From the moment you enter you are greeted and Supported helping you to a Good and friendly service Reliable mechanics Sincere and trustworthy From the moment you enter you are greeted and Supported helping you to a successful resolution More