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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

December 23, 2021

Ease is scheduling an appointment, professionalism and kindness of all employees that I interacted with. More

by MARYHUGHESPT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 26, 2021 -

Bay Ridge Subaru responded

We're glad every aspect of your visit was a success, Mary! Thank you for the excellent review and for your feedback. We appreciate your business. - the Bay Ridge Subaru team

December 23, 2021

Quick and convenient service. Thank you for taking care of the car. Happy holidays and best wishes! More

by CKUHN420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 26, 2021 -

Bay Ridge Subaru responded

It is our pleasure to help! Thank you for the amazing review and happy holidays, from the entire Bay Ridge Subaru family. Take care!

December 22, 2021

I would like to thank Anthony, Mark, and everyone at Bay Ridge Subaru for all of their help in purchasing my *very first* brand new car! I was able to confirm availability, go over the car details and payme More

by jevick13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wildman
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to review us! We strive to deliver a seamless and accommodating purchase experience, and it is wonderful to hear that this was reflected in your time working with Anthony and Mark. We appreciate you taking the time to share this feedback and are wishing you safe travels in your first new vehicle. We hope to see you back at Bay Ridge Subaru down the road!

December 22, 2021

I would like to thank all the employees of Mr. Ridge Subaru, because from our first visit to the completion of the vehicle transactions and the delivery of the vehicle, the secretary, the devoted and pa More

by saim.turetken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Dec 22, 2021 -

Bay Ridge Subaru responded

Thank you for the glowing feedback, Saim! We are thrilled to hear that you had such an outstanding purchase experience working with the Bay Ridge Subaru team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

December 22, 2021

I brought our 2017 Subaru Outback in for it's 6 month I brought our 2017 Subaru Outback in for it's 6 month service check up. The maintenance was done quickly and without any problems. There is no need More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Mark and Patricia. Drive safely in your 2017 Subaru Outback, and we hope to see you back again at Bay Ridge Subaru!

December 22, 2021

Website scheduling is so frustrating but staff is nice and y what I can tell competent. More

by KLB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie
Dec 22, 2021 -

Bay Ridge Subaru responded

We're happy that our team has been kind and competent. We appreciate your business.

December 22, 2021

Thank you very much for all the services provided to my car. You also helped me check other parts of the car. I hope to introduce myself or friends to buy a car here next time More

by ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabina Triunfel
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

December 22, 2021

Went for 5,000 mile service. Manuel recommends oil change only and I asked for oil change and what is recommended maintenance for 5,000 mile service for a new Subaru. Technician recommended and bundled a pac More

by mibdebr
Recommend Dealer
No
Employees Worked With
Did not deal with any of the above
Jan 06, 2022 -

Bay Ridge Subaru responded

It is disappointing to read this feedback. We strive to deliver seamless service at a competitive value, and it is concerning that this was not better reflected in your time working with us. It is never our intention to overcharge our guests, and I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please give me a call directly. Thank you, Andrea Gerace - Service Manager - (718) 232-1900

December 22, 2021

Once I met Chris Malone, The sales representative who helped me purchase my Subaru everything went very smooth he told me it would take two months and I received my new car within two months and explain More

by EAGLESCOUTS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your business and are happy to hear that Chris went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you back again at Bay Ridge Subaru!

December 21, 2021

Very nice people, comfortable and safe waiting room, and the time it took was exactly what they said. More

by mollybgreenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Dec 22, 2021 -

Bay Ridge Subaru responded

We're pleased to hear that you had a great service experience with us. Thank you so much for choosing Bay Ridge Subaru!

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