
Bay Ridge Subaru
Brooklyn, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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A trip for nothing I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going t I went there for 2 reasons: 1) My I-sight system keeps shutting off intermittently, They said nothing was wrong with it after diagnostics. Going there it was off 4 times on my Hylan Blvd trip and off to the Entire length of the 2+ miles of the trip and stood off until I was going up the ramp of the service center. On the way back the system went off 4 more times on the way home. 2) My right rear passenger wheel TPS keeps going off. I asked for them to check it out. They said it was just low 25 lbs. I told them 3 days ago I filled it to 35 lbs. They made me wait some more. they said they sprayed the whole tire and saw no bubbles. I asked why they did not submerge it in waster? I was told they do not do that anymore. Now every 3-5 days I have to fill this non leaking tire up. Where does the air magically disappear to? This was a total wast of gas, time, and aggravation on my part. They tell me to bring it in again and they will check it again. I bought the extended warranty for the car if they do not know how to fix it? More
Great professionalism & excellent customer service Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such Every step of the way, the team at Bay Ridge Subaru was helpful, friendly, efficient and very professional. Thank you again for always providing such great customer service! More
Consistently good service I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service manager I have an older car we don't want to give up, and it needs some occasional TLC, which the service department here always provides. The service managers are always ready to explain what's going on and why. A special shout out to Andrew, Marc, Michael, Patricia, and Pamela. More
quite exceptional they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 they treated my wife and i with care. Processed our visit very quickly. Provided a loaner car which was totally unexpected. Service took only 2 1/2 hours. The best part was the fact they opened the service department much sooner then they advertised. We were in and out in less then 30 minutes. Excellent representatives in Marc and Alicia More
experience with a new car purchase My salesperson - Anthony Grippo help me a lot with a decision about configuration, price and small things during pre-sell conversation. The buying pro My salesperson - Anthony Grippo help me a lot with a decision about configuration, price and small things during pre-sell conversation. The buying process was soft and easy. Finance was done by Roy Malinov. I would recommend Anthony and Roy to everybody. More
Good experience Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effec Having been burned by another area Subaru dealer out on Long Island, it was a pleasure to deal with Bay Ridge. They were friendly, efficient and effective. More
GOT TO THE ROOT OF THE PROBLEM AND DID IN GOOD TIME. I'm very satisfied with my first experience personally. My domestic Partner has been dealing with you for 6 years. they fixed the problem quickly and I'm very satisfied with my first experience personally. My domestic Partner has been dealing with you for 6 years. they fixed the problem quickly and Marc was especially nice in supplying me with a loaner to get home as my partner was recovery from total Hip surgery. THANKS GUYS SEE YOU SOON. More
Fast - good - reliable Always dependable, good, professional and reliable. In particular I appreciate the fact that when the folks here tell you it will take X amount of tim Always dependable, good, professional and reliable. In particular I appreciate the fact that when the folks here tell you it will take X amount of time...it will take that amount of time. Barring a big problem. This time no exception. More
Arrived with some problems, My adviser Mr. Mark solved all m Communication and good, friendly and speedy service is important to me, I received good service, great communication, same day service, keep up the go Communication and good, friendly and speedy service is important to me, I received good service, great communication, same day service, keep up the good service. My lease is almost up, i'll sure choose Subaru again because of your service. Thanks. More
Quick, easy, friendly experience Very positive experience - friendly service, quality work, thoughtful answers to my questions, and quick turnaround with my car. I will definitely be Very positive experience - friendly service, quality work, thoughtful answers to my questions, and quick turnaround with my car. I will definitely be returning for all of my car service needs! More